Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 14,161 through 14,190 (of 17,794 total)

← 1 2 3 … 472 473 474 … 592 593 594 →

Jack Richardson

Support staff

September 19, 2015 at 09:34

Hello,

Please provide us with correct FTP credentials.

Thank you.
Best regards,
Jack Richardson.

#88084 Copied In reply to: I want to show prices on recommended items

Jack Richardson

Support staff

September 19, 2015 at 09:24

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#88082 Copied In reply to: Contact Form – Error while ajax request

Jack Richardson

Support staff

September 19, 2015 at 09:24

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#88080 Copied In reply to: Child Theme is not working correctly

Jack Richardson

Support staff

September 19, 2015 at 09:23

Hello,

I’ve added margin-bottom value 0px to the row settings with parallax effect.

Please check site now.

Best regards,
Jack Richardson.

#88079 Copied In reply to: Parallax Background image

Jack Richardson

Support staff

September 19, 2015 at 08:25

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#88068 Copied In reply to: Add link next to newsletter on top bar

Jack Richardson

Support staff

September 19, 2015 at 08:20

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#88066 Copied In reply to: Product Images Width and Height

Jack Richardson

Support staff

September 19, 2015 at 08:19

Hello,

I’ve just checked HE translation and it’s working fine.

Best regards,
Jack Richardson.

#88065 Copied In reply to: translation problem

Jack Richardson

Support staff

September 19, 2015 at 08:12

Hello,

So, has your issue been resolved?

Best regards,
Jack Richardson.

#88064 Copied In reply to: Twitter (continued)

Jack Richardson

Support staff

September 19, 2015 at 08:10

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#88062 Copied In reply to: Popular and Last Minute Products

Jack Richardson

Support staff

September 19, 2015 at 06:26

Hello,

You are welcome!

Best regards,
Jack Richardson.

#88057 Copied In reply to: Different dimension own different price

Jack Richardson

Support staff

September 18, 2015 at 16:28

Hello,

I clicked “SlideShow-Auto” in Revolution Slider settings and resaved it.

Best regards,
Jack Richardson.

#87990 Copied In reply to: Revolution Slider Not Display & other issues with Interiors import

Jack Richardson

Support staff

September 18, 2015 at 15:50

Hello,

What theme version are you using?
Please update the theme to 2.2 version.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#87977 Copied In reply to: Visual Composer not working

Jack Richardson

Support staff

September 18, 2015 at 15:48

Hello,

The issue has been fixed.
Please also update all required plugins which you can download at this page https://www.8theme.com/download-plugins/ .

Best regards,
Jack Richardson.

#87976 Copied In reply to: Revolution Slider Not Display & other issues with Interiors import

Jack Richardson

Support staff

September 18, 2015 at 15:08

Hello,

You didn’t write correct login details in the private content.
Please resend them.

Thank you.

Best regards,
Jack Richardson.

#87965 Copied In reply to: Responsive Issue

Jack Richardson

Support staff

September 18, 2015 at 14:18

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#87953 Copied In reply to: WooCommerce, Sub category shows products and not the other categories under the

Jack Richardson

Support staff

September 18, 2015 at 14:00

Hello,

Yes, that’s it.

Best regards,
Jack Richardson.

#87947 Copied In reply to: WooCommerce, Sub category shows products and not the other categories under the

Jack Richardson

Support staff

September 18, 2015 at 13:57

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#87944 Copied In reply to: Quick View Problem

Jack Richardson

Support staff

September 18, 2015 at 13:45

Hello,

You need mark products with second subcategory too:
http://storage1.static.itmages.com/i/15/0918/h_1442580315_1300745_e31942cfa8.png

Please try it.

Best regards,
Jack Richardson.

#87937 Copied In reply to: WooCommerce, Sub category shows products and not the other categories under the

Jack Richardson

Support staff

September 18, 2015 at 13:42

Hello,

Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#87935 Copied In reply to: Products page is homepage and won't display

Jack Richardson

Support staff

September 18, 2015 at 13:37

Hello,

Go to Theme Options > Single Product Page > Enable slider for gallery images > On.
After that check quick view.

Best regards,
Jack Richardson.

#87931 Copied In reply to: Quick View Problem

Jack Richardson

Support staff

September 18, 2015 at 13:33

Hello,

As I see no products are added to subcategories:
http://storage7.static.itmages.com/i/15/0918/h_1442579545_2786822_0b26fd32ee.png

Mark products with subcategories and check pages then.

Best regards,
Jack Richardson.

#87925 Copied In reply to: WooCommerce, Sub category shows products and not the other categories under the

Jack Richardson

Support staff

September 18, 2015 at 12:38

Hello,

I edited theme-functions.php file to get it working.

Best regards,
Jack Richardson.

#87906 Copied In reply to: Woocommerce outdated templates

Jack Richardson

Support staff

September 18, 2015 at 12:11

Hello,

The issue has been fixed.
Please check home page now and clear browser cache at first.

Best regards,
Jack Richardson.

#87896 Copied In reply to: Woocommerce outdated templates

Jack Richardson

Support staff

September 18, 2015 at 11:20

Hello,

Sorry for a delay.

You’re using old theme version.
Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#87886 Copied In reply to: js composer update not working

Jack Richardson

Support staff

September 18, 2015 at 11:12

Hello,

Please try to enable options “Optimized JS” and “Optimized CSS” in WP Dashboard > Ultimate > Modules > Scripts and Styles tab.
If the issue still persists please provide us with wp-admin credentials.

Best regards,
Jack Richardson.

#87880 Copied In reply to: Problem with modal popups

Jack Richardson

Support staff

September 18, 2015 at 10:31

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#87865 Copied In reply to: Import ess_grid.json shows Ajax Error!!!

Jack Richardson

Support staff

September 18, 2015 at 10:20

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#87858 Copied In reply to: my account page break down

Jack Richardson

Support staff

September 18, 2015 at 09:57

Hello,

I’ve added the code in CSS block of VC editor in Contact Us page:
http://storage7.static.itmages.com/i/15/0918/h_1442566592_1255744_fb1cbdd4d9.png

Pleas check.

Best regards,
Jack Richardson.

#87844 Copied In reply to: Google map not working

Jack Richardson

Support staff

September 18, 2015 at 09:42

Hello,

The issue has been fixed.
Please check now.

Best regards,
Jack Richardson.

#87830 Copied In reply to: Google map not working

Jack Richardson

Support staff

September 18, 2015 at 09:17

Hello,

1. There is no such possibility. Sorry.

2. You can use the code described in this article:
https://gist.github.com/mikejolley/1597957 or try to use this plugin https://wordpress.org/plugins/woocommerce-custom-price/ (please note we don’t guarantee full compatibility of 3rd-party plugins).

Best regards,
Jack Richardson.

#87824 Copied In reply to: Just catalog at particular sku
← 1 2 3 … 472 473 474 … 592 593 594 →

14,161–14,190 of 17,794 posts

Viewing 30 posts - 14,161 through 14,190 (of 17,794 total)

← 1 2 3 … 472 473 474 … 592 593 594 →

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