Google map not working - by davidgould30

This topic has 14 replies, 7 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: davidgould30
    davidgould30
    Participant
    September 18, 2015 at 09:40

    Hi,

    The google map doesn’t seem to be working on this page http://www.dgddev.co.uk/cognita/contact-us/. I want the page to go full width once you get it working.

    Site details in private content.

    Thanks
    David

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2015 at 09:42

    Hello,

    The issue has been fixed.
    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: davidgould30
    davidgould30
    Participant
    September 18, 2015 at 09:54

    Thanks. Can you get rid of the white space above the map only on this page please?

    Thanks again.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2015 at 09:57

    Hello,

    I’ve added the code in CSS block of VC editor in Contact Us page:
    http://storage7.static.itmages.com/i/15/0918/h_1442566592_1255744_fb1cbdd4d9.png

    Pleas check.

    Best regards,
    Jack Richardson.

    Avatar: SputnikNetworks
    SputnikNetworks
    Participant
    October 1, 2015 at 05:47

    Hello.

    I have the same problem, not the map is displayed.

    What’s the problem?

    Actually I just installed the theme, and I see sample contents were not installed complete, they do not include images of the Revolution Slider. It is normal?

    http://ermelmex.com/previo

    Greetings and thanks in advance.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 1, 2015 at 07:16

    Hello,

    The issue with google map was fixed. Please check Contact Us page now.

    If you add the image to the slider it will be working fine.
    Our default images has a wrong link, that’s why you can’t see them. This will be fixed soon.

    Regards,
    Robert Hall.

    Avatar: SputnikNetworks
    SputnikNetworks
    Participant
    October 2, 2015 at 00:30

    OK.

    Thank you very much.

    Avatar: stan
    Stan Russell
    Participant
    October 2, 2015 at 07:45

    Hello SputnikNetworks,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: TutakJJ
    TutakJJ
    Participant
    October 6, 2015 at 07:03

    I am having the same problem. What is causing the issue?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 6, 2015 at 07:31

    Hello @TutakJJ,

    Please navigate to Dashboard->Ultimate->Modules->Script and Styles->then enable Optimized JS and Optimized CSS option.

    Regards,
    Robert Hall.

    Avatar: TutakJJ
    TutakJJ
    Participant
    October 6, 2015 at 07:56

    I can see something now, but its not loading the map.

    map error

    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2015 at 08:13

    Hello @TutakJJ,

    As I see the map is loading:
    http://storage1.static.itmages.com/i/15/1006/h_1444115575_7742428_b9a67551db.png

    Please clarify the issue and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: TutakJJ
    TutakJJ
    Participant
    October 6, 2015 at 11:31

    Yes, I fixed it. It seems the coordinates was wrong. Thanks for the time.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2015 at 12:12

    Hello @TutakJJ,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Google map not working’' has been successfully resolved, and the topic is now closed for further responses

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