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  plush

  Participant

  September 15, 2015 5:32 pm

  Hi,

  Spoke to soon on this issue, these two instgram/twitter widgets are so faulty! So I deleted the wp super cache, and noticed the twitter now working after. Installed w3 total cache, and noticed both instagram and twitter not working on homepage.

  Site URL: hidden

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  Robert Hall

  Support staff

  September 18, 2015 8:23 am

  Hello,

  Sorry, but we can’t guarantee full compatibility of the additional plugins with our theme.

  Regards,
  Robert Hall.

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  plush

  Participant

  September 18, 2015 7:20 pm

  By plugin you mean the cache plugin? Because this issue happened before installing that plugin, I can deactivate the cache plugins and the twitter widget will still not function properly, the twitter widget came with your theme I didn’t add it as a plugin?

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  plush

  Participant

  September 19, 2015 4:58 am

  I decided to add a plugin called instagram feed to replace the one preinstalled with the theme as the preinstalled instagram feed would function at its own convenience. And the twitter feed I’ve just decided to remove all together for not working on my homepage.

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  Jack Richardson

  Support staff

  September 19, 2015 8:12 am

  Hello,

  So, has your issue been resolved?

  Best regards,
  Jack Richardson.

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  plush

  Participant

  September 19, 2015 8:24 am

  Hello,

  Unfortunately the issue didn’t get resolved as I decided to not use the twitter and insta feeds. Please try to find a solution for someone wanting to use these two things that came with the theme in the future updates for full compatibility. Thank you.

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  Eva Kemp

  Support staff

  September 19, 2015 10:20 am

  Hello,

  Thank you for notification.
  We’ve taken this into our account and will try to resolve it in future updates.

  Please take our apologies for inconveniences.

  Regards,
  Eva Kemp.

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