This topic has 17 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson
Hi there
i tried to update the visual composer because i didnt upadte it quite a while now
but i get this error on the entire site is broken
Fatal error: Call to undefined function get_custom_column_class() in /nas/wp/www/staging/slidebird/wp-content/themes/legenda/framework/vc.php on line 1111
here is the link to the staging site http://slidebird.staging.wpengine.com/
and here to the original site wherer everything is working http://www.schubertstone.com/
line 1111 in the vc.php is this:
//return $teaser_width;
$custom = get_custom_column_class($teaser_width);
return $custom ? $custom : $teaser_width;
}
I run the latest legenda version
thx 4 help
Hello,
Please provide us with FTP and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
see privat content
?? any news?
Hello,
Sorry for a delay.
You’re using old theme version.
Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Best regards,
Jack Richardson.
as i mentioned in my previous post.. i dit try it with legend 2.9… still not working!!! i updated the theme again on the staging site so you can take a look… same error with the new theme… all plugins and the theme are running the latest version
http://slidebird.staging.wpengine.com/
Stille a problem in:
Fatal error: Call to undefined function get_custom_column_class() in /nas/wp/www/staging/slidebird/wp-content/themes/legenda/framework/vc.php on line 1111
thx 4 help
Hello,
Please provide us with FTP credentials in private content.
Best regards,
Jack Richardson.
i already did!!! take a look above!
Hello,
The issue has been fixed.
Please check.
Best regards,
Jack Richardson.
ok but what have you done? its just the staging site so i need to fix it on the live site by my self
thx
and a lto of stuff is broken now
http://slidebird.staging.wpengine.com/naturstein/
and also on the homepage or under http://slidebird.staging.wpengine.com/technostein/
thats what it should look like http://www.schubertstone.com/technostein/
seems to me there is a margin problem?!
Hello,
Please take our apologies for a long delay.
I’ve commented line 1111 in vc.php file.
Please clear your browser cache and check the site now.
Best regards,
Jack Richardson.
Ok now it worked but since this changes i cant change pictures or add new one with the single image feature from visual composer. if i want to change or add a new single image everything works till i hit save, then it just starts to load foerever…
any ideas?
please still waiting for an solution?!
Hello,
We’re sorry for a long delay.
The issue has been fixed.
Please clear browser cache and check.
Best regards,
Jack Richardson.
ok thx what was the issue?
i found nothing in the console
Hello,
I edited vc.php file.
It will be fixed in the next theme update too.
Best regards,
Jack Richardson.
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