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Topic: js composer update not working

slidebird

Participant

September 13, 2015 2:06 pm

Hi there

i tried to update the visual composer because i didnt upadte it quite a while now

but i get this error on the entire site is broken

Fatal error: Call to undefined function get_custom_column_class() in /nas/wp/www/staging/slidebird/wp-content/themes/legenda/framework/vc.php on line 1111

here is the link to the staging site http://slidebird.staging.wpengine.com/

and here to the original site wherer everything is working http://www.schubertstone.com/

line 1111 in the vc.php is this:

//return $teaser_width;
$custom = get_custom_column_class($teaser_width);
return $custom ? $custom : $teaser_width;
}

I run the latest legenda version

thx 4 help

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Jack Richardson

Support staff

September 14, 2015 8:11 am

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

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slidebird

Participant

September 14, 2015 8:48 am

see privat content

Content is visible for topic creator and
support staff only.

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slidebird

Participant

September 18, 2015 10:57 am

?? any news?

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Jack Richardson

Support staff

September 18, 2015 11:20 am

Hello,

Sorry for a delay.

You’re using old theme version.
Please update the theme to the latest version.
Also update all required plugins http://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

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slidebird

Participant

September 20, 2015 2:00 pm

as i mentioned in my previous post.. i dit try it with legend 2.9… still not working!!! i updated the theme again on the staging site so you can take a look… same error with the new theme… all plugins and the theme are running the latest version

http://slidebird.staging.wpengine.com/

Stille a problem in:

Fatal error: Call to undefined function get_custom_column_class() in /nas/wp/www/staging/slidebird/wp-content/themes/legenda/framework/vc.php on line 1111

thx 4 help

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Jack Richardson

Support staff

September 21, 2015 9:39 am

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

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slidebird

Participant

September 21, 2015 9:52 am

i already did!!! take a look above!

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Jack Richardson

Support staff

September 21, 2015 10:11 am

Hello,

The issue has been fixed.
Please check.

Best regards,
Jack Richardson.

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slidebird

Participant

September 21, 2015 11:48 am

ok but what have you done? its just the staging site so i need to fix it on the live site by my self

thx

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slidebird

Participant

September 21, 2015 11:51 am

and a lto of stuff is broken now

http://slidebird.staging.wpengine.com/naturstein/

and also on the homepage or under http://slidebird.staging.wpengine.com/technostein/

thats what it should look like http://www.schubertstone.com/technostein/

seems to me there is a margin problem?!

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Jack Richardson

Support staff

September 23, 2015 1:48 pm

Hello,

Please take our apologies for a long delay.
I’ve commented line 1111 in vc.php file.
Please clear your browser cache and check the site now.

Best regards,
Jack Richardson.

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slidebird

Participant

October 1, 2015 2:36 pm

Ok now it worked but since this changes i cant change pictures or add new one with the single image feature from visual composer. if i want to change or add a new single image everything works till i hit save, then it just starts to load foerever…

any ideas?

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slidebird

Participant

October 6, 2015 12:44 pm

please still waiting for an solution?!

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Jack Richardson

Support staff

October 6, 2015 1:40 pm

Hello,

We’re sorry for a long delay.
The issue has been fixed.
Please clear browser cache and check.

Best regards,
Jack Richardson.

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slidebird

Participant

October 6, 2015 2:13 pm

ok thx what was the issue?

i found nothing in the console

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Jack Richardson

Support staff

October 6, 2015 2:18 pm

Hello,

I edited vc.php file.
It will be fixed in the next theme update too.

Best regards,
Jack Richardson.

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