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Topic: Responsive Issue

Jamie

Participant

September 17, 2015 7:37 pm

On my about page. It does not go responsive when it is on tablet or phone. The text goes over the images. Can you let me know what to do.
Site URL: hidden

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Eva Kemp

Support staff

September 17, 2015 7:51 pm

Hello,

Please provide us with FTP and wp-admin panel credentials in private content.

Regards,
Eva Kemp.

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Jamie

Participant

September 17, 2015 8:35 pm

Here you go.

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support staff only.

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Jamie

Participant

September 18, 2015 1:40 am

here is the ftp site
Site URL: hidden
Theme version: lastest version

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Jack Richardson

Support staff

September 18, 2015 6:47 am

Hello,

The FTP and WP credentials are incorrect. Please check them.

Best regards,
Jack Richardson.

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Jamie

Participant

September 18, 2015 2:54 pm

Here are the correct wp admin login. I’m showing the website to our client at 10:30 Central time, so if we need to wait on this issue until later that is fine. I just don’t want to show it to the client and things are wrong because we are working on the back end.

Thanks!
Site URL: hidden

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Jack Richardson

Support staff

September 18, 2015 3:08 pm

Hello,

You didn’t write correct login details in the private content.
Please resend them.

Thank you.

Best regards,
Jack Richardson.

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Jamie

Participant

September 22, 2015 4:12 pm

Let try this one more time.
Site URL: hidden

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Jack Richardson

Support staff

October 7, 2015 10:12 am

Hello,

We’re sorry for a delay.
Does the issue still persists for you?
As I see About page is shown properly on mobile devices.

Best regards,
Jack Richardson.

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Jamie

Participant

October 7, 2015 7:44 pm

Hey Jack…
yes. we are still having trouble with that. Sorry…it takes be so long to get back. I’m trying to launch two sites.

Here is a snap shot from my phone.

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Eva Kemp

Support staff

October 7, 2015 8:21 pm

Hello,

The reason is you’ve added margin-left values to the columns in About page.
Remove them and check the page on mobile after that.

Regards,
Eva Kemp.

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