Return to previous page

Responsive Issue - by Jamie - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

Jamie

Participant

September 17, 2015 at 19:37

On my about page. It does not go responsive when it is on tablet or phone. The text goes over the images. Can you let me know what to do.

#87667 Copied

10 Answers

Eva Kemp

Support staff

September 17, 2015 at 19:51

Hello,

Please provide us with FTP and wp-admin panel credentials in private content.

Regards,
Eva Kemp.

#87678 Copied

Jamie

Participant

September 17, 2015 at 20:35

Here you go.

Please, contact administrator
for this information.

#87702 Copied

Jamie

Participant

September 18, 2015 at 01:40

here is the ftp site

Please, contact administrator
for this information.

#87727 Copied Theme version: lastest version

Jack Richardson

Support staff

September 18, 2015 at 06:47

Hello,

The FTP and WP credentials are incorrect. Please check them.

Best regards,
Jack Richardson.

#87756 Copied

Jamie

Participant

September 18, 2015 at 14:54

Here are the correct wp admin login. I’m showing the website to our client at 10:30 Central time, so if we need to wait on this issue until later that is fine. I just don’t want to show it to the client and things are wrong because we are working on the back end.

Thanks!

#87961 Copied

Jack Richardson

Support staff

September 18, 2015 at 15:08

Hello,

You didn’t write correct login details in the private content.
Please resend them.

Thank you.

Best regards,
Jack Richardson.

#87965 Copied

Jamie

Participant

September 22, 2015 at 16:12

Let try this one more time.

Please, contact administrator
for this information.

#88647 Copied

Jack Richardson

Support staff

October 7, 2015 at 10:12

Hello,

We’re sorry for a delay.
Does the issue still persists for you?
As I see About page is shown properly on mobile devices.

Best regards,
Jack Richardson.

#92081 Copied

Jamie

Participant

October 7, 2015 at 19:44

Hey Jack…
yes. we are still having trouble with that. Sorry…it takes be so long to get back. I’m trying to launch two sites.

Here is a snap shot from my phone.

#92352 Copied

Eva Kemp

Support staff

October 7, 2015 at 20:21

Hello,

The reason is you’ve added margin-left values to the columns in About page.
Remove them and check the page on mobile after that.

Regards,
Eva Kemp.

#92364 Copied
Viewing 11 results - 1 through 11 (of 11 total)