Jack Richardson

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

Hello,

We can update the theme for you.
Please create a back up of the files and database and provide us with FTP/WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

We need access to WP Dashboard and FTP to check the issue. So please provide us with information for hosts file and login credentials in Private Content.

Thank you.
Best regards,
Jack Richardson.

Hello,

Please read our documentation how to create footer:
https://www.8theme.com/demo/docs/royal/#!/9_footer

Best regards,
Jack Richardson.

Hello,

The problem persists only with your child theme. So please check customization that you’ve made as there is no duplication when parent theme is activated. Please check it yourself.

Best regards,
Jack Richardson.

Hello @pro2know,

You can add top menu items with “Link” item in Appearance > Menus and just use # for url. This way menu items won’t be clickable.

Best regards,
Jack Richardson.

Hello,

May we reupload theme files?

Best regards,
Jack Richardson.

Hello,

1. Please describe with more details what issue you have. Please show a screenshot for better understanding.

2. Instead of # you should put your url to the page with HE language.

4. I clicked on an image of category “Rings” in your menu and was redirected to the category page “Rings” in both languages.

Best regards,
Jack Richardson.

Hello @ccushing,

I’ve enabled Newsletter link in Theme Options > Promo Popup > Enable promo popup > On and Show link in the top bar > On.
Please check header now.

Best regards,
Jack Richardson.

Hello,

Could you please show on a screenshot what you want to achieve?

Thank you.

Best regards,
Jack Richardson.

Hello,

I’ve disabled “Hard Crop” option in Woocommerce > Settings > Products > Display and regenerated thumbnails.
Please clear browser cache and check images now.

Best regards,
Jack Richardson.

Hello,

Then you add that code in Theme Options > Custom CSS > Global Custom CSS or create custom.css and the code in there.
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello,

You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Best regards,
Jack Richardson.

Hello,

1. Go to Theme Options > Blog Layout and select layout “Small”.

2. You’re using incorrect shortcode for Checkout page. Please view Woocommerce documentation:
http://docs.woothemes.com/document/woocommerce-shortcodes/

3. Add this code in custom.css to show text in footer:

.copyright .textwidget p {
    margin-bottom: 0 !important;
    margin-top: 8px;
}

4. White area will be hidden when the issue with shortcode is fixed.

5. Use this css code to show text in popup window:

.login-link .login-popup .popup-title span {
    color: black;
}

6. You can select what to search in Theme Options > Header > Search post type.

Best regards,
Jack Richardson.