What theme version are you using?
Please update the theme to 2.2 version.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
The theme is on version 2.2.
I have included the status report that is available on the theme in the private content block.Site URL: hidden Theme version: Version 2.2 WooCommerce version: 2.4.6
Please take our apologies, but we can’t replicate the issue as on your screenshots. Please try to check editor in different browsers and with different Internet providers.
Also provide us with login credentials to wp-admin panel under which you’re entering WP Dashboard.
We checked Visual Composer editor again and unfortunately were unable to reproduce the problem:
I didn’t mean to change hosting provider, but try to check backend editor with different Internet provider.
Please try it.
Our MD requested that we move over to another theme as we have deadlines to meet. He’s point of view is that it should not take so much time to get a theme up and running. Pivotel owns 3 company’s and they all need new websites. Please gat back to me regarding this request.
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