Jack Richardson

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

You’re using very old theme version.
Please update the theme to the latest version 2.4. This issue should be fixed in the new version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello,

Please clarify what exactly you want to change.
Show us screenshots for better understanding.

Best regards,
Jack Richardson.

Hello,

You can create child theme (it’s included in the theme package) and copy part of the code into functions.php file in child theme folder. This way you will not lose modifications after theme update.

Best regards,
Jack Richardson.

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

Unfortunately we still can’t open your site because of the error I showed you on the screenshot.
Please check it with your hosting provider. Perhaps Firewall on a server is blocking access.

Best regards,
Jack Richardson.

Hello,

You can use different header background image using this ccs code:

@media (max-width: 480px) {.header {
    background: transparent url("http://link_to_your_image") no-repeat scroll center top;
}}

Best regards,
Jack Richardson.

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

Now we updated the plugin to 5.0.9 version. Please download it https://www.8theme.com/download-plugins/ and update on your site.

Please watch how to update theme properly:

(it’s for Legenda theme but the process is the same).

You need overwrite the existing theme folder and not delete it.

Don’t forget to create back up of your files and database before starting update process!

Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Best regards,
Jack Richardson.

Hello,

Unfortunately we can’t know why child theme wasn’t automatically selected. Did you restore database too?
How to create backup properly you can read here:
https://codex.wordpress.org/WordPress_Backups

Best regards,
Jack Richardson.

Hello,

To change hover color for menu items add this code in child style.css:

.menu > li > a:hover {
  color: red !important;
}

Regarding the header try to use this code in child style.css:

@media (max-width: 480px) {.header {
    background-size: 100% 80%;
}}

Best regards,
Jack Richardson.

Hello,

We’ve updated the plugin version and now you can download it:
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

Hello,

We’ll forward your query to our developers and try to resolve this issue in future update.

Sorry for inconveniences.

Best regards,
Jack Richardson.

Hello,

Glad to help you.
You’re always welcome.

Best regards,
Jack Richardson.

Hello,

Go to 8Theme Options > E-Commerce > Shop > Product Page Banner and remove code for the slider.

Best regards,
Jack Richardson.