I purchase your theme (woopress – one page) and install it, but soon after installing the theme the site starts giving the error ‘ 500 internal server error’ and ‘ERR_EMPTY_RESPONSE’
When i checked the server he was pointing virtual and physical memory used in 100 %.
This is happening all the time. My server clears the memory and some acces later it crashes again.
I already try to increase the WP memory limit to 124mb but it didnt work.
Have you seen this touble before? Can you help me?
Sorry for a delay.
Please look at the screenshot what error we’re getting:
Ok, this can be exactly the problem. The site stop responding some times out of the bloom. But I notice that non of the password that I gave to you are correct. I will send the right ones in the private content.Site URL: hidden
Unfortunately we still can’t open your site because of the error I showed you on the screenshot.
Please check it with your hosting provider. Perhaps Firewall on a server is blocking access.
The firewall of the server is off and the host said that is no reason for this error. I acces the site just niw usibg a proxy and it works fine, just as work in every computer that i test it. Please verify if the problem is not on your internet or computer. I’m really in need of your help because my e-commerce opens in 4 days and the web site still unstable.
We’re sorry for a delay, unfortunately we still can’t reach your site getting the error “Server not found”.
Shall we provide our IP address to put it in white list on a server?
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