Rev. Slider v5.0.6 Update – Nav. Arrow Glitch?

This topic has 28 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

  • Avatar: khoavo
    khoavo
    Participant
    September 3, 2015 at 18:00

    I just updated the Rev. Slider to v5.0.6 and and Left & Right Nav. Arrows on the Slider is not displaying properly. It’s showing a block shape symbol instead of the arrows and it’s ignoring the Arrow Style that I select.

    And when I select to “Always Show” under Visibility, it doesn’t show, it only shows when the mouse is Hovering over the slider. Please check and let me know. Thanks!

    Please, contact administrator
    for this information.
    27 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 08:52

    Hello,

    I’ve commented the following code in style.css file:

    .rev_slider_wrapper .tparrows {
      background-image: none;
      width: 45px;
      height: 45px;
      background-color: transparent;
      border-radius: 100%;
      border: 2px solid #fff;
      text-align: center;
      font-size: 0;
      font-style: normal;
      text-indent: 0;
      opacity: 0;
      -webkit-transition: all 0.3s ease-in-out;
      -moz-transition: all 0.3s ease-in-out;
      -ms-transition: all 0.3s ease-in-out;
      -o-transition: all 0.3s ease-in-out;
      transition: all 0.3s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:before {
      font-family: FontAwesome;
      font-size: 30px;
      position: absolute;
      color: #fff;
      line-height: 41px;
      display: block;
      width: 100%;
      height: 100%;
      -webkit-transition: all 0.2s ease-in-out;
      -moz-transition: all 0.2s ease-in-out;
      -ms-transition: all 0.2s ease-in-out;
      -o-transition: all 0.2s ease-in-out;
      transition: all 0.2s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:hover {
      background-color: #fff !important;
      opacity: 1;
    }
    .rev_slider_wrapper .tparrows:hover:before {
      color: #252525 !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default {
      left: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default:before {
      content: "\f104";
      left: -1px;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default {
      right: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default:before {
      content: "\f105";
      right: -1px;
    }
    .rev_slider_wrapper:hover .tparrows {
      opacity: 1;
    }
    .rev_slider_wrapper:hover .tp-leftarrow.default {
      left: 40px !important;
    }
    .rev_slider_wrapper:hover .tp-rightarrow.default {
      right: 40px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet {
      height: 17px !important;
      background-image: url(images/sprite/icons.png) !important;
      background-position: -245px -127px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet.selected {
      background-position: -245px -142px !important;
    }

    This issue will be fixed in the next theme update.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: khoavo
    khoavo
    Participant
    September 5, 2015 at 06:36

    Your edited Style.css got the Arrows to appear again, but it didn’t quite fix the issue. It puts a black box on each of the Arrow Style. Thanks fine, I’ll just wait for your next Theme Update.

    Good thing I’m testing this on a duplicate site and not my Client’s Live Site. I’ll wait for the update before I update the actual live site. Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 5, 2015 at 08:03

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: khoavo
    khoavo
    Participant
    September 15, 2015 at 23:59

    Hi there,

    It’s happening again. I just updated the Royal theme to v2.2 and updated the Rev. Slider to v5.0.8. When you hover over the homepage slider, the left and right arrow nav shows a block shape again. And also when I select to Always Show the nav. it doesn’t work. It’s still hidden and display only when you hover over the slider.

    I thought you said the next update would fix this issue? Very time consuming for me on this. Let me know please. Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 16, 2015 at 10:18

    Hello,

    Please provide us with correct FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: khoavo
    khoavo
    Participant
    September 16, 2015 at 18:32

    FTP info is in the private content box. Thanks.

    Keep in mind I’m testing this on a duplicate test site. So whatever you’re gonna do to fix this, let me know how so I can apply it to my client’s live website. Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 17, 2015 at 08:53

    Hello,

    I’ve reuploaded the theme. We edited style.css file.
    Please check slider now.

    Regards,
    Eva Kemp.

    Avatar: khoavo
    khoavo
    Participant
    September 17, 2015 at 17:53

    Nav. Arrow seems to be displaying okay, although when I change the Arrow Style to “Persephone”, the hover effect isn’t the same on the slider. On my other themes, they all display fine when I change Arrow Style.

    So how would I update my Client’s live site without having this issue?

    Since you edited the style.css on a duplicate site that I created to test. Royal v2.1 is the current version I have running on my client’s live site. Let me know please. Thanks.

    Avatar: khoavo
    khoavo
    Participant
    September 17, 2015 at 17:55

    And I just noticed on your Download Plugin Page, all the plugin VERSIONS numbers have disappeared? Can’t tell what version it is. Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 18, 2015 at 11:18

    Hello,

    We’ve fixed the issue with plugins versions on Downloads page.

    Concerning the slider arrows you need remove the code you added into custom.css file to change color of them, for example:

    .rev_slider_wrapper .tparrows:hover {
      background-color: black !important;
    }
    
    .rev_slider_wrapper .tparrows:hover:before{
      color: white !important;
    }
    
    .rev_slider_wrapper .tparrows {
      background-color: black !important;
    }

    Remove this code and check slider after that.

    Regards,
    Eva Kemp.

    Avatar: khoavo
    khoavo
    Participant
    September 18, 2015 at 21:03

    The block symbol did go away, so that’s good. However:

    1) I’ve never added that custom css code into my royal/custom.css. If I did add it, it would have been in my Child folder or in the Theme Option/Global Custom CSS box. I did remove it just to see and the box fades to white before hovering. I don’t like it, so I’m just going to leave it as is for now.

    2) I downloaded your latest Rev. Sliver v5.0.8.5 from your plugins download page. But in my WP Admin, the Rev. Slider version is showing v5.0.8 after the update.

    3) I want to update my Client’s Live site from Royal 2.1 to Royal 2.2 and with the latest Rev. Slider, but I have a feeling it will give me some issues and I’m hesitant to even do so. The last time I updated it to v2.1, all the settings were changed back. And I did SAVE under Theme Options after overwriting the “royal” folder via FTP.

    Avatar: khoavo
    khoavo
    Participant
    September 22, 2015 at 04:51

    Hello?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 22, 2015 at 09:13

    Hello,

    Now we updated the plugin to 5.0.9 version. Please download it https://www.8theme.com/download-plugins/ and update on your site.

    Please watch how to update theme properly:

    (it’s for Legenda theme but the process is the same).

    You need overwrite the existing theme folder and not delete it.


    Don’t forget to create back up of your files and database before starting update process!

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Best regards,
    Jack Richardson.

    Avatar: khoavo
    khoavo
    Participant
    September 22, 2015 at 11:51

    Okay, let me say this one more time. I followed the exact same instructions on how to Update the Theme and yet, after I click on Save under Theme Options, I would lose all my previous Theme Option Settings.

    I just spent the last two hours setting back all the options that was lost. I took a chance and updated my client’s Live Site and as expected, none of the settings were saved. The URL I’ve been providing you is a duplicate site that I use to test because of situations like this.

    It’s very frustrating and time consuming every time I do a Royal Theme Update. I now have a new issue. The Breadcrumbs have changed, the color is no longer white. It was visible before the update. And I can’t seem to locate where to edit the color settings for all breadcrumbs text.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 22, 2015 at 15:52

    Hello,

    You can change breadcrumbs background in Theme Options > Color Scheme > Breadcrumbs background and select breadcrumbs type in Theme Options > Header > Breadcrumbs Style.

    Best regards,
    Jack Richardson.

    Avatar: khoavo
    khoavo
    Participant
    September 22, 2015 at 18:24

    I see those options. But it’s not allowing me to set my font color for the breadcrumbs texts. As you can see, the font color changed on its own. It should be in lighter color.

    And what about the Theme Update issue I had brought up twice now? It is not Saving my settings after an update. This all started ever since v.2.1. The next theme update will give me the same issue and I’m not receiving any solutions to solve this.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 08:55

    Hello,

    We tested update process on our test site and theme settings were saved.
    We recommend you to check error logs on a server with your hosting provider to investigate this issue, unfortunately we can’t replicate it from our end.
    To change breadcrumbs title color use this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading .title {
      color: white !important;
    }

    Write your color value.

    Best regards,
    Jack Richardson.

    Avatar: khoavo
    khoavo
    Participant
    September 23, 2015 at 20:12

    1) See my comments in Private Box

    2) When I click on SAVE CHANGES under Theme Options after I overwrite the “royal” folder via FTP, am I supposed to SAVE CHANGES for each tab? (General, Color Scheme, etc) or do I just do it once on the main tab? It was saving fine until I started using for v2.0

    3) Keep in mind, I currently have the Child Theme activate. Am I supposed to switch to the Parent Theme to SAVE CHANGES after the update and then switch back to CHILD? Because I kept it with the CHILD while I updated the royal folder and then I went under Theme Options under Child Theme to SAVE CHANGES.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 07:39

    Hello,

    1. Please also use this css code:

    .page-heading a, .page-heading .woocommerce-breadcrumb {
      color: white;
    }

    2. You need save changes only on the main tab.

    3. You don’t have to switch to parent theme to save changes.

    Best regards,
    Jack Richardson.

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