No Image when I share page/post to Facebook

This topic has 6 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Brian Johnson

  • Avatar: dubhlinn
    dubhlinn
    Participant
    September 22, 2015 at 03:02

    Any idea how to do this?
    Keep getting the blank image block. Tried the debug tool in facebook
    Tried keeping featured image set up for home page and using the same image in Yoast SEO plugin settings under social.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 22, 2015 at 08:18

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: dubhlinn
    dubhlinn
    Participant
    September 22, 2015 at 19:56

    Hi Jack,

    Thanks I have added the WP and FTP info below.

    Thank you

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 09:14

    Hello,

    You can disable standard open graph tags in the file wp-content/themes/royal/framework/theme-functions.php, delete the code in lines 1231-1235.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: dubhlinn
    dubhlinn
    Participant
    September 23, 2015 at 16:01

    Hi jack,

    Didn’t work first time so I did it again and used the Facebook debug tool.
    This failed so I started over again and it seems to be pulling in the data but not the image I want to show when we share. Is there a way to specify what image is displayed when we share to social properties.

    Share Icons on the website
    Twitter: shows wrong image
    Facebook: shows wrong image
    Google+ : shows wrong image
    Pinterest : shows correct image
    Email : Doesn’t work

    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 8, 2015 at 15:03

    Hello

    I have checked all icons and see that they are working properly. Is your issue solved?

    Regards,
    Brian Johnson

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