Jack Richardson

Hello,

I’ve just tried to import xml file with Twenty Fifteen theme and media files couldn’t be imported there too, so the problem persists on your server. Try to check error logs with your hosting provider. There should be some notices about this issue.

Best regards,
Jack Richardson.

Hello,

Try to use Product Categories element in VC editor instead of Categories Grid.

Thank you.

Best regards,
Jack Richardson.

Hello,

Unfortunately we can’t suggest you any other 3rd-party plugin as we didn’t test them with the theme.

Please take our apologies.

Best regards,
Jack Richardson.

Hello,

I’ve removed the code that you added in WP Dashboard > “Add Custom CSS” section:

.sidebar-widget {
width: 25%;
}

Please check sidebar now.

Best regards,
Jack Richardson.

Hello,

Your FTP credentials are incorrect. Please check them.

To decrease the gap under gallery slider I’ve added this code in CSS block in your page:
http://storage1.static.itmages.com/i/15/0928/h_1443421167_4207332_6c0e6bd7a5.png

Sorry, but breadcrumbs titles can be removed for all pages only.

To remove sorting feature on the shop pages add this code in Global Custom CSS:

.filter-wrap .woocommerce-ordering select {
  display: none;
}

Best regards,
Jack Richardson.

Hello,

Unfortunately there is no solution for now. You have to wait for the next theme update.
Thank you for your understanding.

Best regards,
Jack Richardson.

Hello,

I’ve removed the code in your child style.css:

.single-product-page .product-info .single_add_to_wishlist {
    display: none;
}

Now “Add to Wishlist” button is shown.

Regarding popup background image, upload your own picture in Theme Options > Promo Popup > Popup background.

Best regards,
Jack Richardson.

Hello,

Login credentials are incorrect.
Please check them.

Best regards,
Jack Richardson.

Hello,

We can’t access the site getting the error:
500 – Internal Server Error
This is a temporary server error.
Please try to reload the webpage later.

Please check it.

Best regards,
Jack Richardson.

Hello,

1. Try to regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/ .

2. You need to click on the star in the product listing to set featured products.

3. Go to YIT Plugins > Wishlist > General Settings > select “Use shortcode” in “Position” field.

4. Our demo uses old Woocommerce version. That feature with quantity arrows was removed in recent Woocommerce update. So now it’s not available.

5. Go to Products > edit a product > upload your image in “Size Guide img” field in “Additional product options” block.

6. Go to Theme Options > Single Product Page > Ajax “Add to Cart” > Off.

7. Go to Pages > edit Cart and Checkout pages and select “Without Sidebar” in “Sidebar Position” field in Page Layout box on the right side.

8. The error message will appear to fill in the form at the end of the checkout process.
To remove the county field add this code in functions.php file:

add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' );
 function custom_override_checkout_fields( $fields ) {
   unset($fields['billing']['billing_state']);
   return $fields;
}

9. Please show a screenshot of the issue for better understanding.

10. Go to Visual Composer in WP Dashboard > Settings > Content Types and select “Static Blocks”.

Best regards,
Jack Richardson.

Hello,

Sorry for a delay.
We can’t access your site staging5 getting an error “This webpage is not available”.
Please check if you spelled domain name correctly.

Best regards,
Jack Richardson.

Hello,

Please read our documentation how to translate the theme:
https://www.8theme.com/demo/docs/idstore/#!/how_to_translate

Best regards,
Jack Richardson.

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

I’ve edited the file and changed dimensions to 500px*500px. Please check now.

Best regards,
Jack Richardson.

Hello,

This issue is related to your server configuration. You need ask your hosting provider to enable ZipArchive extension.

Best regards,
Jack Richardson.