Plugin Installation message appears everywhere, anytime

This topic has 8 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: wholeman
    wholeman
    Participant
    September 13, 2015 at 16:07

    Hi,

    Using Legenda over months, plugin installation message appears always.

    I do not want to these plugin.

    So that I inactivated and deleted these plugins via wp-admin.

    But it still shows, how can I do that?

    WP Dashboard

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:53

    Hello,

    You can hide this notice closing it via “x” icon.

    Best regards,
    Jack Richardson.

    Avatar: wholeman
    wholeman
    Participant
    September 15, 2015 at 07:46

    Dear Jack,

    I clicked the icon X so many times.

    But it still appears.

    Please check again.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 15, 2015 at 10:39

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: wholeman
    wholeman
    Participant
    September 16, 2015 at 03:20

    I put credentials below, please deal with this carefully.
    It’s live server.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 17, 2015 at 11:20

    Hello,

    The issue has been fixed.
    Please check admin panel now.

    Regards,
    Eva Kemp.

    Avatar: wholeman
    wholeman
    Participant
    September 25, 2015 at 04:05

    Dear Eva,

    After updated to legenda 2.9, it shows again.

    Please deal with this and tell me ho to fix this.

    Regards,

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 14:33

    Hello,

    You need to delete the content of the file wp-content/themes/legenda/framework/plugins.php.

    Best regards,
    Jack Richardson.

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