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Topic: All In One SEO conflict

llihcruhc

Participant

September 24, 2015 3:13 pm

Hello,

Since I switched over my SEO plugin from Yoast to All In One SEO, on several of my products, the information for the AIO plugin will not save. I fill it in and it just reverts back to blank after I hit save. It works on some, but not on others. I have contacted Semper Fi about this and they said:

“This is not a bug with our plugin. If it works fine on some products but not on others then our plugin is working. This is most likely a plugin or theme conflict, something is getting included on those products which is interrupting the AJAX save process in WordPress. You’ll need to figure out what is different between the products where this works and the products where this doesn’t work.”

Can you guys help?

Thanks!
Site URL: hidden
Theme version: 3.2
WooCommerce version: 2.3.13

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Jack Richardson

Support staff

September 25, 2015 11:44 am

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

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llihcruhc

Participant

September 25, 2015 2:52 pm

Since switching to the AIO SEO plugin, I have updated the theme and the plugins once already, so I know this process does not fix the problem. Is this the only solution you have?

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Eva Kemp

Support staff

October 7, 2015 1:44 pm

Hello,

We’re sorry for a long delay.
Please provide us with FTP and WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

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