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Problem with Ultimate Addons for Visual Composer

This topic has 16 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

bobi

Participant

September 15, 2015 at 10:15

Hello, after updating the theme and plugins to the latest version there are a problem with the plugin “Ultimate Addons for Visual Composer”. In particular modules “info circle” and “modal box” are not working in the finished pages. Both modules are an important part of our website and are widely used.
I beg you for your assistance to solve this problem.
Thank you in advance!
Bobi

Please, contact administrator
for this information.

#86934 Copied

15 Answers

Eva Kemp

Support staff

September 15, 2015 at 17:14

Hello,

I’ve enabled options “Optimized CSS” and “Optimized JS” in Ultimate > Modules > Scripts and Styles tab.
Please check elements now.

Regards,
Eva Kemp.

#87070 Copied

bobi

Participant

September 22, 2015 at 13:33

Hello Eve, now the plugin works perfectly. Thank you very much!
I would like to ask for a little help to finish the website:

1. Hedar- I used the following code to set menu:
.fixed-header-area .header-logo {
     width: 20%;
}
.fixed-header-area .collapse {
    width: 100%! important;
}

.content-page {
     margin-top: 0px! important;
}
.page-content {
    margin-top: 25px;
}
Now look good but the problem is when a scrolling drop-down header not sit well. Search icon and cart stand incorrectly and deformed header.

2. Problems with blog:

а/ The publications are always displayed in full text in “mosaic layout” and I want to have summary. I changed the settings on my WP but it does not work.

b/Is it possible to turn off the option to increase The images in publications. I would like to have only a link to the publication.

Thank you in advance and nice day!

#88608 Copied
Jack Richardson

Support staff

September 22, 2015 at 15:33
Hello,

1. Please edit your css code
```
.fixed-header-area .collapse {
    width: 100% !important;
}
```
to
```
.fixed-header-area .collapse {
    width: 60% !important;
}
```
2. a). You need add “more” tag to your posts as described here:
https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

b). You need edit the file wp-content/themes/royal/content-grid.php in line 62 and comment or remove the code:
<a href="<?php echo etheme_get_image(); ?>" class="btn btn-black xmedium-btn" rel="pphoto"><span><?php _e('View large', ETHEME_DOMAIN); ?></span></a>

Best regards,
Jack Richardson.
#88633 Copied
bobi

Participant

September 24, 2015 at 13:23

Thank you Jack, everything went very well. Only I would like to remove the option of increasing image and the publication itself.

Thank you in advance! Bobi

#89048 Copied

Jack Richardson

Support staff

September 24, 2015 at 14:52

Hello,

Did you try this solution?

b). You need edit the file wp-content/themes/royal/content-grid.php in line 62 and comment or remove the code:
<a href="<?php echo etheme_get_image(); ?>" class="btn btn-black xmedium-btn" rel="pphoto"><span><?php _e('View large', ETHEME_DOMAIN); ?></span></a>

Best regards,
Jack Richardson.

#89065 Copied

Paola Almiron

Participant

September 25, 2015 at 00:41

Hi, I have the same problem. After updating the theme and plugins to the latest version there are a problem with the plugin “Ultimate Addons for Visual Composer”. In particular modules “info circle” and “modal box” and arrow are not working.
Please, I need a solutions,
Thank.

#89126 Copied Theme version: ROYALSTOREv 1.7.1 WooCommerce version: Versión 2.4.7

Jack Richardson

Support staff

September 25, 2015 at 08:47

Hello @Paola Almiron,

Please check if options “Optimized JS” and “Optimized CSS” are enabled in WP Dashboard > Ultimate > Modules > Scripts and Styles tab. If no, then activate them and check those elements after that.

Best regards,
Jack Richardson.

#89195 Copied

Paola Almiron

Participant

September 25, 2015 at 14:57

Hi, Jack.
Thank you for the response but the options are enabled and does not work.
Other solutions?

#89311 Copied Theme version: ROYALSTOREv 1.7.1 WooCommerce version: Versión 2.4.7

Jack Richardson

Support staff

September 28, 2015 at 08:14

Hello @Paola Almiron,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#89491 Copied

Paola Almiron

Participant

September 28, 2015 at 19:09

Jack, thank you for response but do not work.
I updated the theme and plugins but do not see the iconos and the arrows; and now it do scroll down the menu it is broke too.
Pleaseeeee!!!!!

#89980 Copied Theme version: ROYALSTOREv 2.2 WooCommerce version: Versión 2.4.7

Jack Richardson

Support staff

September 30, 2015 at 15:32

Hello @Paola Almiron,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#90518 Copied

Paola Almiron

Participant

September 30, 2015 at 16:00

Thanks, Jack.
I attach the data.

Please, contact administrator
for this information.

#90526 Copied Theme version: .htaccess WooCommerce version: Versión 2.4.7
Eva Kemp

Support staff

October 1, 2015 at 09:39
Hello @Paola Almiron,

I’ve added this code in .htaccess file:
```
<IfModule mod_headers.c>
   Header set Access-Control-Allow-Origin "*"
</IfModule>
```
Clear browser cache and check your site.

Regards,
Eva Kemp.
#90661 Copied
Paola Almiron

Participant

October 1, 2015 at 18:48

Eva, thank you this is every well.

#90850 Copied Theme version: ROYALSTOREv 2.2 WooCommerce version: Versión 2.4.7

Eva Kemp

Support staff

October 1, 2015 at 18:55

Hello @Paola Almiron,

You’re welcome.

Regards,
Eva Kemp.

#90860 Copied
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