Forum Replies Created

Viewing 30 posts - 12,601 through 12,630 (of 16,177 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 13:14

    Hello,

    As I see stock quantity is shown in single product pages:
    http://storage2.static.itmages.com/i/15/0917/h_1442491926_3842620_46e326188f.png

    Please check it once again.

    To show variation options title add this code in custom.css:

    .variations label {
       color: white !important;
    }

    Please show a screenshot of the issue with images on mobile.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 13:10

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 13:00

    Hello,

    Please refer to our documentation how to translate .po files:
    https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 12:44

    Hello,

    In the previous post you’ve been asked for wp-admin credentials. Please provide us with them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 12:18
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 11:45

    Hello,

    So, is your problem resolved?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 11:43

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 10:40

    Hello,

    The menu issue is fixed in the latest Legenda version.
    What about site description, the changes won’t appear immediately in search results as search engines should re-index your site, but it may take some time. You can read about it here http://www.htmlbasictutor.ca/search-engine-indexing.htm .
    We recommend you to contact some SEO specialist to get more information.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 10:30

    Hello @nusamebel,

    Unfortunately we don’t have our own tool to update theme. The best way is to update it via FTP. If you have difficulties with it we can do this for you. Just create a back up of the site files and database and let us know.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 10:13

    Hello,

    I’ve installed Woocommerce plugin and site is working now. Clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 09:29

    Hello,

    Regarding the image in product category page, please try to use this css code:

    @media (max-width: 480px) {.products-grid .product .product-image-wrapper img {
      width: 100% !important;
    }}

    >>

    How to show the number of product in stock in signe product page?

    There is no such option, but you may try to follow these suggestions:
    https://wordpress.org/support/topic/display-stock-availabilty-on-shop-page-woocommerce-1

    I’ve selected 5 products per row to display in Theme Options > Products Page Layout and 5 columns in Products element settings in “Boutique” page.
    Clear browser cache and check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 09:17

    Hello,

    I’ve set custom permalink /shop/subcategorie for “Product permalink basis” in Settings > Permalinks. Please check the links now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 08:45

    Hello,

    You’re welcome and thank you for the feedback. We appreciate it very much.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 08:33

    Hello,

    We’ve sent our IP address to your mail. Please check it.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 08:31

    Hello,

    I’ve imported base demo content. Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:52

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:52

    Hello,

    You need remove this code in custom.css file:

    .tp-button.green {
        background-color: #f7a608 !important;
    }
    .tp-button.green {
        box-shadow: 0px 2px 0px 0px #f7a608 !important;
    }

    Then check buttons color.

    As I see your buttons are fully linked, not only text.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:37

    Hello,

    I’ve added this code in child style.css:

    .cart-popup a.btn.text-center.big.filled {
        display: none !important;
    }

    Please check cart widget now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:32

    Hello,

    No, you won’t lose your changes. To update plugin you need connect to your server via FTP, enter wp-content/plugins directory and overwrite the existing folder “js_composer” with the folder that you extracted from the downloaded archive.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:18

    Hello,

    1. We can suggest you to disable popup forms and clients will have to click the links to be redirected to Sign In and Register page.

    2. Register page works only if you’re not logged in. So log out from WP Dashboard and check Register link.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:14

    Hello,

    Sorry, but I don’t see any errors:
    http://storage1.static.itmages.com/i/15/0917/h_1442470421_2913326_f6ff218237.png
    Please provide us with a direct link where you have issue.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 07:12

    Hello,

    You should check mail logs on a server as there may be some notices about it.
    We can’t know what mail configuration your server uses. If emails can’t be sent there will be errors in mail log files.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 06:13

    Hello,

    Unfortunately Classico theme doesn’t have Brands element. You can add brands using Image Gallery or Single Image elements in Visual Composer editor, upload brands images and add links for them in the element settings.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 06:12

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 06:10

    Hello,

    You uploaded theme incorrectly. Now you have directory wp-content/themes/Classico_Responsive_Woocommerce_Wordpress_Theme/classico, but it must be wp-content/themes/classico. Please reupload theme correctly and if the issue still persists provide us with FTP credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 15:52

    Hello,

    I’ve just checked your site in IE browser and icons are shown there:
    http://storage6.static.itmages.com/i/15/0916/h_1442415095_2100564_ef1d658695.png

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 15:21

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 15:10

    Hello,

    When I use wp-admin in the link it redirects to wp-login.php and I see only the error “Forbidden”.
    It means the access to WP Dashboard is restricted.
    Please check it with your hosting provider.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 15:02

    Hello,

    To remove space between logo and banner I’ve disabled Page Heading in your home page editor in Page Layout box.
    Also I’ve added this code in custom.css file:

    .navbar {
        padding: 0px 0px !important;
    }
    .header-type-11 .top-links li a, .shop-text, .cart-summ {
      color: white;
    }
    .aio-icon-box, .wpb_column > .wpb_wrapper .aio-icon-component .aio-icon-box {
        margin-bottom: 0px !important;
    }
    .square_box-icon .aio-icon-description {
        padding-bottom: 0 !important;
    }
    .blog-post, .responsive-sidebar-bottom {
       margin-bottom: 0px !important;
    }

    Sorry, but there is no drop down option for Brands widget. And there is no possibility to view the blog posts without having to scroll. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 14:25

    Hello @kaha,

    You’re welcome.

    Best regards,
    Jack Richardson.

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    Viewing 12,630 results - 12,601 through 12,630 (of 16,177 total)
Viewing 30 posts - 12,601 through 12,630 (of 16,177 total)
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