Mobile menun is not working - by lnts - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: lnts
    lnts
    Participant
    September 11, 2015 at 12:23

    hello
    this is our site:
    http://cliptv.co.il/

    if you tak a look on mobile you can see that its not working right’

    any idea?
    thanks 4 the support.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 11, 2015 at 12:38

    Hello,

    Your credentials aren’t correct. Please check them.

    Regards,
    Robert Hall.

    Avatar: lnts
    lnts
    Participant
    September 16, 2015 at 19:29

    looks like the mobile is working now,.
    but now the tablate size we have the sam eproblem.

    please advice/

    thanks for the support

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 16, 2015 at 20:36

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: lnts
    lnts
    Participant
    September 17, 2015 at 12:23

    any news?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 12:44

    Hello,

    In the previous post you’ve been asked for wp-admin credentials. Please provide us with them.

    Best regards,
    Jack Richardson.

    Avatar: lnts
    lnts
    Participant
    September 17, 2015 at 13:33

    we did send’ here it is again

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 17, 2015 at 13:53

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup of the site before update.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 17, 2015 at 13:54

    Hello,

    I’ve added this code in your Custom CSS editor:

    @media (min-width: 979px) and (max-width: 992px) {.st-menu {
       transform: translateX(-430px) !important;
    }
    .menu-icon {
        top: 0px;
    }
    .header .menu-icon {
        right: 0px !important;
    }
    .st-menu {
       width: 400px;
    }
    .mobile-nav {
       transform: translate3d(0px, 0px, 0px);
       width: 280px;
    }}

    Please check mobile menu now.

    Best regards,
    Jack Richardson.

    Avatar: lnts
    lnts
    Participant
    September 21, 2015 at 10:22

    thanks

    we can have a full with movie on our site.
    http://cliptv.co.il/

    it has a black space on the left.
    any idea ?
    http://i.imgur.com/wFYOSjP.png

    thansk 4 the support

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 12:13

    Hello,

    As I see video is shown fine:
    http://storage5.static.itmages.com/i/15/0921/h_1442833966_5004267_ac418c16bd.png

    Please try to check in another browser.

    Thank you.

    Best regards,
    Jack Richardson.

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