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Demo installation incomplete - by konstantin-baumann

This topic has 18 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

konstantin-baumann

Participant

September 14, 2015 at 23:28

Hi,

We are having the same issue that several other buyers have reported.

We have followed the installation instructions and all went smoothly until selecting the Gaming theme version (demo: https://www.8theme.com/demo/royal/?page_id=15496&et_styles=0-11-1-6-0-1). We got a success message but nothing happened. The theme version is not installed, there are no posts, pages, menus, etc. We have provided our info for your assistance. Thanks.

Please, contact administrator
for this information.

#86839 Copied Theme version: 2.1 WooCommerce version: 2.4.6

17 Answers

konstantin-baumann

Participant

September 15, 2015 at 08:01

Why is everyone getting answered but us?

#86889 Copied

Jack Richardson

Support staff

September 15, 2015 at 08:09

Hello,

Sorry for a delay.
Now you can try to import demo data.
The issue has been fixed.

Best regards,
Jack Richardson.

#86891 Copied

konstantin-baumann

Participant

September 15, 2015 at 08:27

Thanks. It did seem to do some good, but take a look… is this right?

http://computertech24.com/

Thanks

#86898 Copied

Robert Hall

Support staff

September 15, 2015 at 08:31

Hello,

To make slider visible on Home Page navigate to Dashboard->Revolution Slider->Slider Settings then click on ‘Slidershow-auto’ and save settings.

Regards,
Robert Hall.

#86899 Copied

konstantin-baumann

Participant

September 15, 2015 at 12:15

We do not see this option:

“Dashboard->Revolution Slider->Slider Settings then click on ‘Slidershow-auto’ and save settings”

#86980 Copied

Jack Richardson

Support staff

September 15, 2015 at 17:20

Hello,

Please look at the screenshot:
http://storage9.static.itmages.com/i/15/0915/h_1442333915_7889440_d578869074.png

I’ve already fixed the issue.
Check your home page now.

Best regards,
Jack Richardson.

#87074 Copied

konstantin-baumann

Participant

September 16, 2015 at 00:08

Thanks! Another concern: there are no regular blogposts, pages (except the woocommerce pages we set up) or menus. Is our demo content installation somehow still incomplete?

#87135 Copied

konstantin-baumann

Participant

September 16, 2015 at 05:05

Also, what are the “Additional Pages Import” and “default-variant” folders for? Did not see any reference in the documentation. Thanks so much for your great support!

#87144 Copied

konstantin-baumann

Participant

September 16, 2015 at 07:42

Hello?

#87155 Copied

Jack Richardson

Support staff

September 16, 2015 at 07:47

Hello,

“Additional Pages” folder contains pages like “FAQ”, “Contact Page 2”, “Store” and others which you can find on our demo site.
To import base demo pages go to Theme Options > Import/Export > click “Install base demo content” button. Then pages will be imported in Pages section of wp-admin panel.

Best regards,
Jack Richardson.

#87156 Copied

konstantin-baumann

Participant

September 16, 2015 at 08:03

We did that already, or so I recall. If we do it again now, will it screw up anything that has thus far been achieved? Thanks.

#87166 Copied

Jack Richardson

Support staff

September 16, 2015 at 08:50

Hello,

Your changes won’t be lost. If you wish we can install demo data for you.

Best regards,
Jack Richardson.

#87190 Copied

konstantin-baumann

Participant

September 16, 2015 at 18:33

Ok, as long as the theme variant (gaming variant) stays intact. Thanks.

#87364 Copied

konstantin-baumann

Participant

September 17, 2015 at 03:32

You said, “Your changes won’t be lost. If you wish we can install demo data for you.”

Yes, can you proceed please? Since we already did it once before installing the Gaming theme variant, we would rather have you do it to avoid any mistakes or duplications.

Thanks!

#87392 Copied

Jack Richardson

Support staff

September 17, 2015 at 08:31

Hello,

I’ve imported base demo content. Please check.

Best regards,
Jack Richardson.

#87424 Copied

konstantin-baumann

Participant

September 17, 2015 at 08:40

Excellent Jack! Thanks, we appreciate the assistance. Will recommend five stars!

#87429 Copied

Jack Richardson

Support staff

September 17, 2015 at 08:45

Hello,

You’re welcome and thank you for the feedback. We appreciate it very much.

Best regards,
Jack Richardson.

#87431 Copied
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