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Viewing 30 posts - 12,241 through 12,270 (of 16,189 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 14:31

    Hello,

    Login credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 14:29

    Hello,

    Unfortunately there is no such feature, but you may refer to WordPress forums.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 14:24

    Hello,

    We can’t access the site getting the error:
    500 – Internal Server Error
    This is a temporary server error.
    Please try to reload the webpage later.

    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 14:23

    Hello,

    Please add this code in custom.css file:

    .products-grid .product {
       width: 100%;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 14:17

    Hello,

    1. Try to regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/ .

    2. You need to click on the star in the product listing to set featured products.

    3. Go to YIT Plugins > Wishlist > General Settings > select “Use shortcode” in “Position” field.

    4. Our demo uses old Woocommerce version. That feature with quantity arrows was removed in recent Woocommerce update. So now it’s not available.

    5. Go to Products > edit a product > upload your image in “Size Guide img” field in “Additional product options” block.

    6. Go to Theme Options > Single Product Page > Ajax “Add to Cart” > Off.

    7. Go to Pages > edit Cart and Checkout pages and select “Without Sidebar” in “Sidebar Position” field in Page Layout box on the right side.

    8. The error message will appear to fill in the form at the end of the checkout process.
    To remove the county field add this code in functions.php file:

    add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' );
     function custom_override_checkout_fields( $fields ) {
       unset($fields['billing']['billing_state']);
       return $fields;
    }

    9. Please show a screenshot of the issue for better understanding.

    10. Go to Visual Composer in WP Dashboard > Settings > Content Types and select “Static Blocks”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 13:47

    Hello,

    Try to edit the name in wp-content/plugins/wp-ecommerce/wpsc-includes/wpsc-checkout-localization.php (line 28).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 13:35

    Hello,

    Sorry for a delay.
    We can’t access your site staging5 getting an error “This webpage is not available”.
    Please check if you spelled domain name correctly.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 13:31

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 13:29

    Hello,

    Please read our documentation how to translate the theme:
    https://www.8theme.com/demo/docs/idstore/#!/how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 11:44

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:36

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:36

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:28

    Hello,

    I’ve edited the file and changed dimensions to 500px*500px. Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:18

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:17

    Hello,

    This issue is related to your server configuration. You need ask your hosting provider to enable ZipArchive extension.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:15

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:15

    Hello,

    You need edit the file wp-content/themes/woopress/framework/shortcodes.php (find the section “! Share This Product” in line 1918), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:13

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:12

    Hello @Fantasia,

    Sorry, but I can’t replicate the issue with background image.
    Please provide us with a page link where you are experiencing the problem.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:11

    Hello,

    1. You can remove tab as described in Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    2. Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .meta-title {
      display: none;
    }

    3. You can disable coupon field in Woocommerce > Settings > Checkout tab and uncheck “Enable the use of coupons”.

    4. Use this css code:

    .product-information .email-link {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:04

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:03

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 10:00

    Hello,

    I’ve imported Jewelry template.
    Please check it now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 09:15

    Hello,

    In this case you need edit the file royal/woocommerce/cart/mini-cart.php and change number “3” to something like 10000 in this code: <?php etheme_cart_items(3); ?>

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 08:56

    Hello,

    There is no such option in the theme, but you can refer to this article:
    http://blog.webguysaz.com/2013/10/31/add-woocommerce-view-all-pagination-option-to-product-listings/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 08:51

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 08:49

    Hello,

    You need edit home page in Pages section and edit the elements in Visual Composer editor:
    http://prntscr.com/8k8auf

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 08:47

    Hello @Paola Almiron,

    Please check if options “Optimized JS” and “Optimized CSS” are enabled in WP Dashboard > Ultimate > Modules > Scripts and Styles tab. If no, then activate them and check those elements after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 08:45

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2015 at 08:45

    Hello,

    I gave you this code to remove the gap and center the text:

    .aio-icon-img.uavc-square {
        padding-bottom: 10px !important;
        padding-left: 80px !important;
    }

    Do you want to align the title and content to the left now?

    Best regards,
    Jack Richardson.

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    Viewing 12,270 results - 12,241 through 12,270 (of 16,189 total)
Viewing 30 posts - 12,241 through 12,270 (of 16,189 total)
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