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Product information hidden on the shop page

This topic has 10 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

ClementBachelard

Participant

September 23, 2015 at 18:36

Hello,

I have a problem with my shop page. The informations of my products are missing or hidden. The “Add to cart” button, Price, Category etc. I only could see the picture of the product and a grey block on hover it.

Do you have a solution please ?

Thank You,
Regards

Clément Bachelard

#88899 Copied Theme version: 2.4 WooCommerce version: 2.4.7

9 Answers

Robert Hall

Support staff

September 23, 2015 at 20:55

Hello,

Navigate to Dashboard->Theme Options->Shop->Just Catalog->select Off.

Regards,
Robert Hall.

#88924 Copied

ClementBachelard

Participant

September 24, 2015 at 10:20

Hello,

Thanks for your support but it didn’t solve the problem. If it can help you, I can’t put any sidebar or footer to my shop page. The shop page seems to be not linked with my theme…

regards,
Clément Bachelard

#89016 Copied

Robert Hall

Support staff

September 24, 2015 at 10:26

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#89019 Copied

ClementBachelard

Participant

September 24, 2015 at 10:33

Please find below our private content.

Thanks.

Please, contact administrator
for this information.

#89022 Copied

Robert Hall

Support staff

September 24, 2015 at 11:09

Hello,

Did you made some changes in original theme files?
Please provide us with FTP credentials in Private Content and make backup of the site then we’ll try to reupload theme for you.

Regards,
Robert Hall.

#89029 Copied

ClementBachelard

Participant

September 24, 2015 at 11:44

Hello,

I don’t think I made some changes in original theme files.
I put my FTP id below to check.

Thanks

Please, contact administrator
for this information.

#89034 Copied

Jack Richardson

Support staff

September 24, 2015 at 15:08

Hello,

I’ve enabled Wishlist in YIT Plugins > Wishlist and Shop page is working fine now.
Please clear browser cache and check.
If you want to disable wishlist you need deactivate the plugin in Plugins section of WP Dashboard.

Best regards,
Jack Richardson.

#89072 Copied

ClementBachelard

Participant

September 24, 2015 at 15:18

Thank you so much ! It works perfectly now.

Best regards,
Clément Bachelard

#89079 Copied

Jack Richardson

Support staff

September 25, 2015 at 10:03

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#89220 Copied
Tagged: #information, hidden, page, product, shop, themes, woocommerce, wordpress
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Product information hidden on the shop page

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