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Issues after update to 2.2 - by luismac - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

luismac

Participant

September 25, 2015 at 01:30

Issue 1: Items seem to shift to the left on pages. (please see link in private post)

Issue 2: After update, share box appeared on left section of header, need to delete.

Issue 3: Footer is broken. Items are no longer aligned and it took the colorization off

Issue 4: On the Dashboard>Theme Options, along the top I see “option tree” text but there is nothing there. What is the purpose of that?

Issue 5: Please see homepage. Final row above the footer, there are gaps. Need to remove.

Thank you in advance for your help.

PS: I am using child-theme

Please, contact administrator
for this information.

#89130 Copied Theme version: 2.2 WooCommerce version: 4.3.1

11 Answers

luismac

Participant

September 25, 2015 at 01:35

Forgot to mention couple things…
(Please see Private Content)

Please, contact administrator
for this information.

#89131 Copied

Jack Richardson

Support staff

September 25, 2015 at 08:51

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#89198 Copied

luismac

Participant

September 25, 2015 at 09:03

See Private

Please, contact administrator
for this information.

#89202 Copied

luismac

Participant

September 25, 2015 at 09:16

Another issue just discovered…

I cant click the links on the logos & logos links on the page in private content

Please, contact administrator
for this information.

#89206 Copied

luismac

Participant

September 25, 2015 at 17:04

…

Please, contact administrator
for this information.

#89340 Copied

luismac

Participant

September 26, 2015 at 21:21

Status of this ticket support ?

#89438 Copied
Jack Richardson

Support staff

September 28, 2015 at 09:27
Hello,

>> I cant click the links on the logos & logos links on the page in private content

I’ve disabled sidebar for “Custom Wheels” page. Please clear browser cache and check titles links now.

>> – issue page example. All pages similar are the same way.
http://allstarmotorsports.com/avenue-wheels/

I’ve set Sidebar Position to “Without Sidebar” for this page. Please check now.

>> – I’d like to remove the bottom sections from page-link below, don’t know how. I just want to keep the Top portion (with logos and text)
http://allstarmotorsports.com/custom-wheels/

Go to Woocommerce > Settings > Products > Display > delete a page in “Shop Page” field.

>> After update, share box appeared on left section of header, need to delete.

Go to Theme Options > Header > Header custom HTML (for 6, 7, 13, 14, 18 headers) > delete the content.

>> Footer is broken. Items are no longer aligned and it took the colorization off

Please clarify how footer should be displayed.

>> On the Dashboard>Theme Options, along the top I see “option tree” text but there is nothing there. What is the purpose of that?

I don’t see such text. Please show a screenshot.

>> Please see homepage. Final row above the footer, there are gaps. Need to remove.

I’ve added this code in Global Custom CSS:
```
.page-content {
    margin-bottom: 0px;
}
```
Best regards,
Jack Richardson.
#89527 Copied
luismac

Participant

September 28, 2015 at 17:57

Hello Jack. Page still not centering as before. (see link in private content) And it’s not only for this page but for ALL pages on that category.

Please, contact administrator
for this information.

#89962 Copied

Jack Richardson

Support staff

September 30, 2015 at 15:41

Hello,

The problem was you selected “Stretch row and content” option in the row settings for “Product Categories” element:
http://storage5.static.itmages.com/i/15/0930/h_1443624060_4298771_c82bbe28be.png
I’ve set it to “Default”. Please clear browser cache and check the page now.

Best regards,
Jack Richardson.

#90519 Copied

luismac

Participant

September 30, 2015 at 18:45

Got it! Thanks Jack, very helpful

#90570 Copied

Robert Hall

Support staff

September 30, 2015 at 19:36

Hello,

You’re welcome!

Regards,
Robert Hall.

#90572 Copied
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