Forum Replies Created

Viewing 30 posts - 11,791 through 11,820 (of 16,206 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:59

    Hello,

    Please take our apologies for the delay.
    Are you still experiencing issues with installing demo content?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:45

    Hello,

    I’ve enabled “Optimized JS”, “Optimized CSS” options in Ultimate > Modules > Scripts and Styles tab.
    Please clear browser cache and check home page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:39

    Hello,

    Please provide us with WP Dashboard credentials in private content and show a page where you have issues.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:26

    Hello,

    This is because of your additional configuration in .htaccess file.
    Activate Twenty Fifteen theme and check links with it, you’ll see the same issue.
    You have to check your configuration.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:20

    Hello,

    How “Add to Cart” button was shown before? Please clarify with more details, show us screenshots for better understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:08

    Hello,

    I’ve changed font weight and color for category text. Check it please.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 09:01

    Hello,

    As I see image is centered:
    http://storage8.static.itmages.com/i/15/1007/h_1444204853_4116418_66fda22fc1.png

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 08:59

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 08:55

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 08:38

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 07:35

    Hello,

    I’ve changed checkout page background and text subject color on forum.
    Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 07:25

    Hello,

    You need add Woocommerce Product Categories widget into “Single Product Sidebar” area in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 07:22

    Hello,

    Please clarify your query with more details.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 07:21

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 07:20

    Hello,

    Create a page “Blog” and select it as posts page in WP Dashboard > Settings > Reading.
    Posts will be displayed automatically on this page if you have posts created in Posts section of WP admin panel.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 07:19

    Hello,

    I’ve checked VC editor and it’s working properly. Regarding the icon, I tried to add it with default WordPress theme and the same issue persists there too, so VC doesn’t have ability to add icons in title field. Please take our apologies but this is not a theme issue.

    Thank you for understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 18:03

    Hello,

    Please check our demo site https://www.8theme.com/demo/blanco-wo/shop/men/fashion-t-shirt/ , as you can see zoom effect works the same way as on your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 18:00

    Hello,

    Please read how to create Register page:
    https://www.8theme.com/demo/docs/blanco/#!/registration_page

    As I see the links are shown properly and they are not big:
    http://storage2.static.itmages.com/i/15/1006/h_1444150808_2615119_3214377d9b.png

    Please show a screenshot of the issue.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 17:56

    Hello,

    The same issue persists with default WordPress theme too.
    Please check it yourself.
    It’s related to the configuration you’ve made in .htaccess file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 16:36

    Hello,

    Check this part of code in your .htaccess file:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteRule ^modules/c7e76ff0/(.*) /wp-content/plugins/contact-form-7/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/17624359/(.*) /wp-content/plugins/essential-grid/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/0b6e9e7b/(.*) /wp-content/plugins/jetpack/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/0fb86b52/(.*) /wp-content/plugins/limit-login-attempts/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/85f5348d/(.*) /wp-content/plugins/revslider/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/64f4b8d1/(.*) /wp-content/plugins/screets-chat/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/b26d06f1/(.*) /wp-content/plugins/sg-cachepress/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/35c56255/(.*) /wp-content/plugins/Ultimate_VC_Addons/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/64543e0a/(.*) /wp-content/plugins/woocommerce/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/1682e627/(.*) /wp-content/plugins/woocommerce-payment-fees/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/40d5af3d/(.*) /wp-content/plugins/js_composer/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/aedf51d5/(.*) /wp-content/plugins/wp-maintenance-mode/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/60ee0520/(.*) /wp-content/plugins/wp-smushit/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/d235788b/(.*) /wp-content/plugins/yith-woocommerce-wishlist/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^lib/(.*) /wp-includes/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^file/(.*) /wp-content/uploads/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^modules/(.*) /wp-content/plugins/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^template/main\.css //index.php?style_wrapper=1&fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^template/style.css /nothing_404_404?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^template/(.*) /wp-content/themes/woopress/$1?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^do_ajax\.php /wp-admin/admin-ajax.php?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^user_submit\.php /wp-comments-post.php?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^wp-content/themes/woopress/screenshot\.png|readme\.html|license\.txt|wp-content/debug\.log|wp-includes/$ /nothing_404_404?fzzdma_ferdy=1234 [QSA,L]
    RewriteRule ^(((wp-content|wp-includes)/([A-Za-z0-9\-\_\/]*))|(wp-admin/(!network\/?)([A-Za-z0-9\-\_\/]+)))(\.txt|/)$ /nothing_404_404?fzzdma_ferdy=1234 [QSA,L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 16:13

    Hello,

    The problem is related to rules that you wrote in .htaccess file. Please check it.
    Also you may consult with hosting provider regarding .htaccess file configuration.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 16:04

    Hello,

    Unfortunately I can’t replicate the issue you described. Please view the screenshot:
    http://storage3.static.itmages.com/i/15/1006/h_1444143753_2703347_80167481db.png
    I’ve checked the frontend editor in Chrome and Firefox browsers.
    Is your browser up to date?

    Please try to check it in another browser too.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 15:48

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 15:45

    Hello Sébastien,

    I’ve made all changes in custom css regarding your two last requests. Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 15:12

    Hello,

    Please show a page where you have issues.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 14:31

    Hello,

    Please take our apologies for the delay.
    I’ve checked your site with the default Woocommerce theme “Storefront” and there is the same problem with tax displaying on single product page. You also can check it yourself by switching theme in Appearance > Themes > Storefront. In this case you need to contact woocommerce support to analyze the problem.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 14:30

    Hello,

    Please show a page where you see those strings and provide us with FTP, WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 14:27

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 14:26

    Hello,

    Are you talking about “Add to Basket” button or “Add to Wishlist”?
    Please show a page where you have issues.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 14:20

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

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    Viewing 11,820 results - 11,791 through 11,820 (of 16,206 total)
Viewing 30 posts - 11,791 through 11,820 (of 16,206 total)
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