Display quality problem with mobile - by sebdicam

This topic has 41 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

  • Avatar: sebdicam
    sebdicam
    Participant
    September 28, 2015 at 12:31

    Hello,

    -I ve still a problem with quality display of category on phone.
    https://aitoguerriersdupacifique.com/categorie-produit/joaillerie-t/chevaliere/
    http://i62.tinypic.com/6hqbg0.png

    – In boutique page (on mobile), i don’t see the pict of “chevalière” categoty, just the word “chevalière”.
    I tryed with safari and chrome.

    What can i do?
    Thank you
    Sébastien

    40 Answers
    Avatar: sebdicam
    sebdicam
    Participant
    September 29, 2015 at 08:19

    No idea?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 29, 2015 at 08:38

    Hello,

    Unfortunately, we don’t see this issue.
    See screenshot from mobile: http://prntscr.com/8lplth

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    September 29, 2015 at 08:41

    Hello,

    Yours look likes nice…i don’t understand.
    Regards
    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 12:06

    Hello,

    Are you checking on iPhone? Please check the site on Android devices too and with different Internet provider.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    September 30, 2015 at 10:14

    Hi,

    When i try to reduce pict in post (medium, large, full) in visual composer, the size is always the same only the quality is reduce.

    https://aitoguerriersdupacifique.com/le-xv-du-pacifique/

    Any idea?
    Thanks

    Avatar: sebdicam
    sebdicam
    Participant
    September 30, 2015 at 20:18

    and please, try to do something about quality pictures in each category products (on phone). It’s very bad. I tried on samsung, it’s the same like iphone.I tried chrome, safari.

    Thank you.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 07:07

    Hello,

    I found the problem for quality picture on mobile.
    I just need to know the problem about size picture on visual composer.
    Thank you.

    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2015 at 10:21

    Hello,

    Your link gives 404 error. Please provide us with correct url and specify what image you want to change size for.

    Best regards,
    Jack Richardson.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 1, 2015 at 10:26

    Hello,

    The problem caused from this code in custom css

    .wpb_single_image img {
       width: 100% !important;
    }

    Please remove it and check your issue.

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 10:37

    Hello,
    Thank you, pict are nice now but did you change something? all side bars of blog posts are too big.
    Sébastien

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 1, 2015 at 12:03

    Hello,

    No, we checked Visual Composer images only.
    Is there a problem? See screenshot: http://prntscr.com/8mhvqx

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 12:37

    Yes, there is a problem pict of product in side bar are too big
    http://i61.tinypic.com/32zp2qb.jpg

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 1, 2015 at 12:56

    Hello,

    You can try this code in custom css or provide us with screenshot how it should be.

    .sidebar-left .product_list_widget img{
    width:90%;
    }

    Regards,
    Robert Hall.

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 13:38

    Hi,

    nothing change with your code.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 1, 2015 at 18:49

    Hello,

    – Product in side bar is still too big.
    -I ask to a friend (with iphone), in “boutique” page he doesn’t see the pîct category chevalière and after clic on it, same for “chevalière”. (like me)

    Thank you.
    Sébastien

    Avatar: sebdicam
    sebdicam
    Participant
    October 2, 2015 at 07:42

    Hello,

    I found the problem about picture category display on iphone. It’s only a problem of picture. (i don’t know why).

    I just want to know how to reduce pict product in site bar. Thank you.
    Regards.
    Sébastien

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2015 at 09:24

    Hello,

    Do you mean this image http://storage5.static.itmages.com/i/15/1002/h_1443774037_2108708_c0ca988f6d.png ?
    Try to decrease it using this css code:

    .span3.sidebar.sidebar-left .product_list_widget img {
        width: 50% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: sebdicam
    sebdicam
    Participant
    October 2, 2015 at 16:31

    Hello,

    Yes i mean that, i tried your code but nothing change. http://i57.tinypic.com/2rrwb39.jpg
    And for this side bar, is it to keep this large size but get smaller font (titles and writing) ?

    thank you

    Avatar: sebdicam
    sebdicam
    Participant
    October 3, 2015 at 13:10

    Hi,

    Any idea?
    Thanks

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