Footer will not show when post grid is added to page

6 replies3 participantsUpdated by Jack Richardson

  • Avatar: anerdsworld
    anerdsworld
    Participant

    Hello I am working with the Legenda theme. The issue is that when the post grid is added to visual composer the footer does not show on the page. The page will only scroll down to the bottom of the post grid. After refreshing the footer may show sometimes which is not going to work.

    I have the footer set up as a static block and I’ve added it to the footer widgets area. When I remove the post grid it works fine. Also, the footer shows fine on my remaining pages.

    I will list the steps below that I’ve used to try and solve the problem.

    Deactivated all plugins

    used main theme instead of child theme

    removed all custom styling

    reinstalled legenda with old and new versions

    The only way I’ve been able to resolve the issue is by removing the post grid from the page.
    You help regarding this matter is greatly appreciated.

    The link to the site is below

    http://dev1.nerdclient.com/soundwave/

    The pages that are malfunctioning are Home and About.

    Thanks!

    #91768 Copied

    6 Answers

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #91778 Copied
    Avatar: anerdsworld
    anerdsworld
    Participant

    Hello Jackson,

    I sent in the FTP and WordPress details yesterday but I have not heard back from you. Are there any updates on how we can fix this?

    Thanks!

    #92367 Copied
    Avatar: anerdsworld
    anerdsworld
    Participant

    Hello Jackson,

    I sent in the FTP and WordPress details yesterday but I have not heard back from you. Are there any updates on how we can fix this?

    Thanks!

    #92368 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but we did not receive your credentials. Please try to send again in Private Content.

    Regards,
    Robert Hall.

    #92369 Copied
    Avatar: anerdsworld
    anerdsworld
    Participant

    Hello The credentials are attached below in the private area.

    Please, contact administrator
    for this information.
    #92376 Copied Theme version: 2.9 WooCommerce version: 2.47
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve just checked your site and footer is shown when Post Grid is present:
    http://storage2.static.itmages.com/i/15/1008/h_1444296212_8024016_0d494cc183.png

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    #92451 Copied

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