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Demo not installing - by hostpuppies - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

hostpuppies

Participant

September 4, 2015 at 05:19

For some reason I cannot get the demo content to install this time. I am trying to install the kids toy store. Not sure wht I am doing wrong Site and login details are in the private area.

Want to install this version https://www.8theme.com/demo/royal/?page_id=15687&et_styles=1-8-0-5-2-4

Please, contact administrator
for this information.

#84493 Copied

10 Answers

hostpuppies

Participant

September 4, 2015 at 05:24

FTP Info Just In Case

Please, contact administrator
for this information.

#84495 Copied

Jack Richardson

Support staff

September 4, 2015 at 07:05

Hello,

Please try to install template now.

Best regards,
Jack Richardson.

#84503 Copied

hostpuppies

Participant

September 4, 2015 at 19:04

Ok it says it installed and it imported the revo slider. i tried clearing permalinks, but i am getting sa fatal error on the front page

Fatal error: Cannot use object of type WP_Error as array in /home/hostpuppies/public_html/fourseasons/wp-content/themes/royal/framework/shortcodes.php on line 556

not sure what todo. thanks

#84697 Copied

hostpuppies

Participant

September 4, 2015 at 19:15

It also did not seem to install the right logo and so forth.

#84700 Copied

hostpuppies

Participant

September 4, 2015 at 19:23

installed woocommerce and some of the page appears for that demo but the logo foesnt change, now gettign a fatal error in conjunction with VC and now a memory allocation fatal error.

No bueno

#84704 Copied

hostpuppies

Participant

September 5, 2015 at 00:50

i did try to install other demos. the only one i could get was the kid store landing. But obviously I need more. I will take any demo to load at this point. lso when I install woocommerce it cause a fatal error memory allocation.

#84730 Copied

Eva Kemp

Support staff

September 5, 2015 at 08:04

Hello,

You need contact your hosting provider and ask them to increase memory_limit value.
After that check templates installation.

Regards,
Eva Kemp.

#84746 Copied

hostpuppies

Participant

September 5, 2015 at 20:25

This is the error I am getting. It does not even load the logo or the page at all. When i deleted WooCommerce I did not get the memory allocaation error anymore, but the pages still do not load.

Fatal error: Cannot use object of type WP_Error as array in /home/hostpuppies/public_html/fourseasons/wp-content/themes/royal/framework/shortcodes.php on line 556

#84849 Copied

hostpuppies

Participant

September 7, 2015 at 08:47

Ok Im about to lsoe my mind. I increased memory limits, and also reinstalled all new wordpress and the older theme. Still nothing. Demo install problems. And apparently from reading through the forum im not the only one.

I liked 2.1 so please dont tell me to upgrade. I had the new version. With all new plugins and it wasnt working for me then. WOuld not install the theme demo that I wanted no matter what I tried. SOme othr versions came through with broken demo information.

I need this to work ASAP. The ftps and admin logins are in the previous version. And please dont tell me now its ok without some soret of idea to fix in the future. I have installed this theme 3 times on this server with this same issue new and old.

Can we get an idea of what is causeing the problem? Here is the problem. Theme goes through the process of installing the teme but does not install the demo page, revo sliders or content.

If I get another call my host response im going to lose it. How can I solve this problem?

#84936 Copied

Jack Richardson

Support staff

October 7, 2015 at 09:59

Hello,

Please take our apologies for the delay.
Are you still experiencing issues with installing demo content?

Best regards,
Jack Richardson.

#92073 Copied
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