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SEARCH ENGINE does not work - by ferdyjakal

This topic has 16 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

ferdyjakal

Participant

September 29, 2015 at 14:15

Hello
kind support, in my site http://www.gallocalzature.com/ have enabled the search engine to research products, but when inseriso product name me error page 404 why?

#90207 Copied

15 Answers

Jack Richardson

Support staff

September 29, 2015 at 16:29

Hello,

Try to re-save permalinks in WP Dashboard > Settings > Permalinks.
If the issue persists after that please provide us with WP Dashboard and FTP credentials.

Thank you.
Best regards,
Jack Richardson.

#90270 Copied

ferdyjakal

Participant

September 29, 2015 at 17:42

i send you WP Dashboard and FTP credentials.

Please, contact administrator
for this information.

#90290 Copied

Jack Richardson

Support staff

September 30, 2015 at 10:13

Hello,

Login credentials to WP Dashboard are incorrect.
Please check them.

Best regards,
Jack Richardson.

#90406 Copied

ferdyjakal

Participant

September 30, 2015 at 13:09

risend it

Please, contact administrator
for this information.

#90482 Copied

Jack Richardson

Support staff

October 1, 2015 at 12:10

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#90721 Copied

ferdyjakal

Participant

October 6, 2015 at 15:57

I did all the steps you said but I still have the same problem

#91826 Copied

Jack Richardson

Support staff

October 6, 2015 at 16:13

Hello,

The problem is related to rules that you wrote in .htaccess file. Please check it.
Also you may consult with hosting provider regarding .htaccess file configuration.

Best regards,
Jack Richardson.

#91831 Copied

ferdyjakal

Participant

October 6, 2015 at 16:25

and that rules should I change ? I must say to my hosting ?

#91837 Copied
Jack Richardson

Support staff

October 6, 2015 at 16:36
Hello,

Check this part of code in your .htaccess file:
```
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteRule ^modules/c7e76ff0/(.*) /wp-content/plugins/contact-form-7/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/17624359/(.*) /wp-content/plugins/essential-grid/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/0b6e9e7b/(.*) /wp-content/plugins/jetpack/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/0fb86b52/(.*) /wp-content/plugins/limit-login-attempts/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/85f5348d/(.*) /wp-content/plugins/revslider/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/64f4b8d1/(.*) /wp-content/plugins/screets-chat/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/b26d06f1/(.*) /wp-content/plugins/sg-cachepress/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/35c56255/(.*) /wp-content/plugins/Ultimate_VC_Addons/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/64543e0a/(.*) /wp-content/plugins/woocommerce/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/1682e627/(.*) /wp-content/plugins/woocommerce-payment-fees/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/40d5af3d/(.*) /wp-content/plugins/js_composer/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/aedf51d5/(.*) /wp-content/plugins/wp-maintenance-mode/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/60ee0520/(.*) /wp-content/plugins/wp-smushit/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/d235788b/(.*) /wp-content/plugins/yith-woocommerce-wishlist/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^lib/(.*) /wp-includes/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^file/(.*) /wp-content/uploads/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^modules/(.*) /wp-content/plugins/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^template/main\.css //index.php?style_wrapper=1&fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^template/style.css /nothing_404_404?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^template/(.*) /wp-content/themes/woopress/$1?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^do_ajax\.php /wp-admin/admin-ajax.php?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^user_submit\.php /wp-comments-post.php?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^wp-content/themes/woopress/screenshot\.png|readme\.html|license\.txt|wp-content/debug\.log|wp-includes/$ /nothing_404_404?fzzdma_ferdy=1234 [QSA,L]
RewriteRule ^(((wp-content|wp-includes)/([A-Za-z0-9\-\_\/]*))|(wp-admin/(!network\/?)([A-Za-z0-9\-\_\/]+)))(\.txt|/)$ /nothing_404_404?fzzdma_ferdy=1234 [QSA,L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress
```
Best regards,
Jack Richardson.
#91846 Copied
ferdyjakal

Participant

October 6, 2015 at 17:02

after upgrading the accommodation permalink was reset to default and now research works but as you know the structure of default is not very safe , changed the structure no longer products

#91861 Copied

Jack Richardson

Support staff

October 6, 2015 at 17:56

Hello,

The same issue persists with default WordPress theme too.
Please check it yourself.
It’s related to the configuration you’ve made in .htaccess file.

Best regards,
Jack Richardson.

#91872 Copied

ferdyjakal

Participant

October 6, 2015 at 21:02

I would set “Article name” /% postname% / in permalinks setting, but when I do I get the error page 404.

#91930 Copied

Jack Richardson

Support staff

October 7, 2015 at 09:26

Hello,

This is because of your additional configuration in .htaccess file.
Activate Twenty Fifteen theme and check links with it, you’ll see the same issue.
You have to check your configuration.

Best regards,
Jack Richardson.

#92048 Copied

ferdyjakal

Participant

October 7, 2015 at 15:24

I deleted the plugin that interfered if now controlled the .htaccess file you see .
But when I change permalink I have 404 error page.

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress
# compress text, html, javascript, css, xml:
<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/xml
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/x-javascript
AddType x-font/otf .otf
AddType x-font/ttf .ttf
AddType x-font/eot .eot
AddType x-font/woff .woff
AddType image/x-icon .ico
AddType image/png .png
</IfModule>

## EXPIRES CACHING ##
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/jpg “access 1 year”
ExpiresByType image/jpeg “access 1 year”
ExpiresByType image/gif “access 1 year”
ExpiresByType image/png “access 1 year”
ExpiresByType text/css “access 1 month”
ExpiresByType application/pdf “access 1 month”
ExpiresByType text/x-javascript “access 1 month”
ExpiresByType application/x-shockwave-flash “access 1 month”
ExpiresByType image/x-icon “access 1 year”
</IfModule>
## EXPIRES CACHING ##
AddHandler application/x-httpd-php56 .php .php5 .php4 .php3 .php2

#92269 Copied

Jack Richardson

Support staff

October 7, 2015 at 15:58

Hello,

As I see now pages are working properly:
http://storage8.static.itmages.com/i/15/1007/h_1444229869_6983376_3f01a28596.png

Please clear browser cache and check again.

Best regards,
Jack Richardson.

#92280 Copied
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