Tagged: missing icons
Hi
Icons off the site have disappeared, all the arrow and social media icons are no longer there. I did reinstall the theme but no luck, then I deactivated W3 Total Cache and icons come back. So, I believe I have to disable or enable something within the W3 Total Cache or am I on the wrong path. Thanks for your help
Suk
Site URL: hidden Theme version: WooPressHello sukhy2001,
unfortunately W3 Total Cache plugin is not officially supported by our theme. If you have problems on your site while plugin is enabled, we recommend you to disable it.
Regards,
Stan Russell.
Hello,
Try to add this code in .htaccess file for your site:
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
and check icons after that.
Best regards,
Jack Richardson.
Hello,
Please provide us with FTP credentials.
Best regards,
Jack Richardson.
Hello,
Please specify what directory your site files are located it.
Thank you.
Best regards,
Jack Richardson.
Hello,
We are working on your query.
We’ll let you know as soon as possible.
Thank you.
Best regards,
Jack Richardson.
Hello,
As I see your cache plugin is still active and it occurs difficulties to make any changes while cache is active. So please deactivate it and delete cache folder in wp-content directory on your server. After that notify us to continue investigation.
Thank you.
Best regards,
Jack Richardson.
Hello,
You need to delete the folder “cache” itself in the directory wp-content.
Best regards,
Jack Richardson.
Hello,
Please clear browser cache and check the site now. Icons are shown:
http://storage7.static.itmages.com/i/15/1008/h_1444323486_5876678_04a5d4535f.png
Best regards,
Jack Richardson.
Hello sukhy2001,
you may enable caching plugin and check your site.
Regards,
Stan Russell.
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