Forum Replies Created

Viewing 30 posts - 2,791 through 2,820 (of 31,382 total)
1 2 3 … 93 94 95 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 10:57

    Hello,

    1. You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message.

    2. GeoIP issue is related to Woocommerce settings. You can follow the steps described here:

    You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: /home/innov919/public_html/wp-content/uploads/GeoIP.dat ”

    Regards,
    Eva Kemp.

    #131859 Copied In reply to: Child Theme Issue with Woocommerce
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 09:58

    Hello,

    Yes, you can, and also update theme to the latest version http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #131852 Copied In reply to: Woocommerce 2.6.1
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 09:57

    Hello,

    Yes, we’ll upload new plugin version here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    #131851 Copied In reply to: Custom Essential Grid
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 09:53

    Hello,

    The images are just as an example. You have to upload your own images.

    Regards,
    Eva Kemp.

    #131850 Copied In reply to: Template images
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 09:33

    Hello,

    The issue is related to Ultimate VC Addons plugin. If you activate other theme you’ll get that notice too.
    It’s discussed on their comments section http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments http://prntscr.com/bmi59o

    Regards,
    Eva Kemp.

    #131841 Copied In reply to: Custom Essential Grid
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 09:32

    Hello,

    I’ve checked the site with Storefront theme (default Woocommerce theme) and 3 items are shown in cart widget too http://prntscr.com/bmxwp5.
    Sorry, but we don’t guarantee full compatibility of 3rd-party plugins with the theme.
    You can contact Woocommerce support or plugin authors regarding your query.

    Regards,
    Eva Kemp.

    #131840 Copied In reply to: Problem with hiding/showing secondary products in the cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 08:42

    Hello,

    I just reuploaded “woocommerce” folder in the theme directory. No settings were changed.
    Please clarify the issue with font with more details.

    Regards,
    Eva Kemp.

    #131831 Copied In reply to: product categories not displaying correctly
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 08:31

    Hello,

    As I see the “AMAZING FEATURES” background image is moving on our demo https://gyazo.com/a80145a9bbfa479459033fe52de4283e .
    Please check it again.

    I’ve edited row settings on the home page http://prntscr.com/bmxfcb .
    Check it now.

    Regards,
    Eva Kemp.

    #131826 Copied In reply to: install full demo content
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 08:21

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    #131820 Copied In reply to: error logs
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 08:15

    Hello,

    As I see you’re using very old theme version. Update it to 2.7.1 which is compatible with Woocommerce 2.6.1 version.
    Don’t forget to create a back up before.

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Regards,
    Eva Kemp.

    #131817 Copied In reply to: Why doesnt the theme sync with wocoomerce stock?
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 08:03

    Hello @newprodigy,

    Please provide us with FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    #131816 Copied In reply to: After Installing Recommended Plugins – Getting Forbidden Error
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:28

    Hello,

    Try to disable Ultimate VC Addons plugin and check the site (clear browser cache/cookies before).

    Regards,
    Eva Kemp.

    #131770 Copied In reply to: Google map api key warning
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #131766 Copied In reply to: Mobile Device Shopping Cart Checkout Button
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:25

    Hello,

    The credentials are still incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #131764 Copied In reply to: About WPML
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:20

    Hello,

    Please show a direct page where stock is shown and provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    #131762 Copied In reply to: Why doesnt the theme sync with wocoomerce stock?
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:18

    Hello @khoavo,

    In this case you need contact Woocommerce support regarding your query.

    Regards,
    Eva Kemp.

    #131760 Copied In reply to: WooCommerce 2.6 Update
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:16

    Hello,

    We haven’t made any changes.
    Is the issue resolved now?

    Regards,
    Eva Kemp.

    #131759 Copied In reply to: Mobile Display Layout Overlapping!
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:13

    Hello,

    I’ve renamed theme translation files to el.po and el.mo as your woocommerce files have “el” prefix instead of el_GR.

    Please check your site now.

    Regards,
    Eva Kemp.

    #131758 Copied In reply to: Theme Greek translation problem
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 19:03

    Hello,

    We always test our theme before releasing it.
    We didn’t get such issues as you described after theme update on our side.
    Also none of other customers complained that some content was deleted after update.
    Perhaps the issue is on your server or with your database.
    Besides we always recommend to create backup before starting update process.

    So try to restore your site and database from the backup.

    Regards,
    Eva Kemp.

    #131756 Copied In reply to: Few problems since installing 3.0.1
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 17:23

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    #131735 Copied In reply to: odd thumbnail size for mini-cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 16:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #131726 Copied In reply to: Product image gallery not working
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 16:01

    Hello,

    As I see you’re using the plugin “Visual Product Configurator”. We don’t provide support for 3rd-party plugins.
    You can order additional support via this form https://www.8theme.com/customization-services/ .

    Regards,
    Eva Kemp.

    #131715 Copied In reply to: Problem with hiding/showing secondary products in the cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 15:01

    Hello,

    You wrote:

    if you configure a product with the configurator, it combines secondary products to a primary product.

    What configurator do you mean? Is it a plugin? How can we replicate the issue on our side?

    Regards,
    Eva Kemp.

    #131698 Copied In reply to: Problem with hiding/showing secondary products in the cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 14:57

    Hello,

    Please provide us with FTP credentials. We’ll try to investigate the problem.

    Regards,
    Eva Kemp.

    #131696 Copied In reply to: Custom Essential Grid
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 14:14

    Hello,

    Do you mean you want to have border around the article?
    Add this code in Global Custom CSS section:

    .blog-post {
    padding: 20px;
    border: 1px solid grey;
}

    Regards,
    Eva Kemp.

    #131690 Copied In reply to: Article container
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 14:10

    Hello,

    The issue is related to Ultimate VC Addons plugin. If you activate other theme you’ll get that notice too.
    It’s discussed on their comments section http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments http://prntscr.com/bmi59o

    Regards,
    Eva Kemp.

    #131687 Copied In reply to: Google map api key warning
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 13:47

    Hello,

    Try to use this code in Global Custom CSS section:

    .cart-popup-container .btn.filled.big {
   transition: all 0.2s ease-in-out;
}

    Regards,
    Eva Kemp.

    #131683 Copied In reply to: Shopping Cart Popup Tweaks?
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 13:40

    Hello,

    You need update the theme to 3.0.1 version. That bug was fixed there.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    #131682 Copied In reply to: Internet Explorer crashes at site open
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 13:14

    Hello,

    Do you mean alt text isn’t shown for images on single product pages?
    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    #131678 Copied In reply to: Woocommerce – Product Page – Image ALT attribute
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 13:12

    Hello @snoowy,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    #131677 Copied In reply to: Blanco WooCommerce Theme Update of 27 June – Can't update Quantity on Cart Page
  • 1 2 3 … 93 94 95 … 1,045 1,046 1,047
    Viewing 2,820 results - 2,791 through 2,820 (of 31,382 total)
Viewing 30 posts - 2,791 through 2,820 (of 31,382 total)
1 2 3 … 93 94 95 … 1,045 1,046 1,047

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