Custom Essential Grid - by Dom1788 - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

  • Avatar: Dom1788
    Dom1788
    Participant
    June 25, 2016 at 13:36

    Hi,

    I am trying to recreate RoyalMarriage homepage, except I want just images with each one linking through to the RSVP page.

    I have created a custom ess grid but it does not show on the site?

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Dom1788
    Dom1788
    Participant
    June 25, 2016 at 13:37

    ESS grid is called Dominic & Tina

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2016 at 08:25

    Hello,

    Such variants as Marriage, Street Photo were not included in theme import, due to using essential grid visual composer element, which should be imported separately.
    I’ll explain you how to create such pages and you’ll be able to create them in no time.
    How to create Marriage (or Street Photo) variants:
    1. Go to Theme Options > Header > select 14 (or 13) type of header
    2. Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
    3. Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select Royal Marriage (or Grid 1). All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.

    Best regards,
    Jack Richardson.

    Avatar: Dom1788
    Dom1788
    Participant
    June 27, 2016 at 08:30

    Hi Jack,

    I have done this and it worked fine for the standard demo using the instructions from another thread.

    However, I want the grid to be just photos (not linked to posts) but each photo to link to only one page of the site.

    When I create the custom grid with the photos and link each photo, none of the images display on the site and it is just a white page. The demo content for Marriage works fine but I don’t want anything linked to posts, just plain images with a link attached.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2016 at 11:55

    Hello,

    The same issue persists with default WordPress theme too. We recommend you to contact Ess. Grid authors via comments http://codecanyon.net/item/essential-grid-wordpress-plugin/7563340/comments to find what reason may be.

    Best regards,
    Jack Richardson.

    Avatar: Dom1788
    Dom1788
    Participant
    June 29, 2016 at 09:09

    Hi Jack,

    They have offered no solution or answer because they said it is up to the Theme Author to offer the support or I have to buy a product license just for them to offer an answer to a possible issue.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 29, 2016 at 14:57

    Hello,

    Please provide us with FTP credentials. We’ll try to investigate the problem.

    Regards,
    Eva Kemp.

    Avatar: Dom1788
    Dom1788
    Participant
    June 29, 2016 at 15:09

    Please see below

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 29, 2016 at 17:07

    Hello,

    The issue with your custom essential grid is fixed. The problem was with alias name “D&T”, please don’t use special symbols in grid alias. I have renamed it to “DandT” and now it’s working fine. Please check.

    Best regards,
    Jack Richardson.

    Avatar: Dom1788
    Dom1788
    Participant
    June 30, 2016 at 09:18

    Thanks Jack! this is now fixed and working great.

    Although, since this change, I now get this message when I go to any page of the site:

    This page was unable to display a Google Maps element. Please contact the site administrator. If you are the administrator of this site, please check the JavaScript console or check the following page for troubleshooting: http://g.co/mapsJSApiErrors

    I have updated the iframe source of the maps but still getting the message

    Avatar: Eva
    Eva Kemp
    Support staff
    June 30, 2016 at 09:33

    Hello,

    The issue is related to Ultimate VC Addons plugin. If you activate other theme you’ll get that notice too.
    It’s discussed on their comments section http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments http://prntscr.com/bmi59o

    Regards,
    Eva Kemp.

    Avatar: Dom1788
    Dom1788
    Participant
    June 30, 2016 at 09:46

    Okay thank you.

    Will the update be available for download on 8Theme when they have released it?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 30, 2016 at 09:57

    Hello,

    Yes, we’ll upload new plugin version here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Dom1788
    Dom1788
    Participant
    June 30, 2016 at 12:03

    Okay great! Thank you

    Also, is there anyway to show a different Static Front Page if a user visits through mobile?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 30, 2016 at 12:29

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

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