Error logs - by webgod - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson

  • Avatar: webgod
    webgod
    Participant
    June 27, 2016 at 02:05

    I upgraded to the latest version of Royal and WooCommerce. Both the checkout and cart page don’t seem to work

    I also get the following errors:

    PHP Fatal error: Call to a member function get_price_suffix() on a non-object in /home1/athrperf/public_html/wp-content/plugins/woocommerce-product-options/includes/woocommerce-product-options-ajax.php on line 88

    PHP Warning: fopen(https://8theme.b-cdn.net/home1/athrperf/public_html/wp-content/themes/royal/framework/cache/twitterSliderCache.json): failed to open stream: No such file or directory in /home1/athrperf/public_html/wp-content/themes/royal/framework/theme-functions.php on line 4679

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2016 at 10:40

    Hello,

    Try to disable the plugin “woocommerce-product-options” and check the site after that.

    Best regards,
    Jack Richardson.

    Avatar: webgod
    webgod
    Participant
    June 29, 2016 at 21:21

    Disabling the product options worked. However, my log file is still filling up with this:

    PHP Warning: fopen(https://8theme.b-cdn.net/home1/athrperf/public_html/wp-content/themes/royal/framework/cache/twitterSliderCache.json): failed to open stream: No such file or directory in /home1/athrperf/public_html/wp-content/themes/royal/framework/theme-functions.php on line 4679

    Avatar: Eva
    Eva Kemp
    Support staff
    June 30, 2016 at 08:21

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: webgod
    webgod
    Participant
    July 6, 2016 at 21:49

    Sorry for late reply (fourth of july weekend). I am going to enclose the login info in the private message.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 7, 2016 at 08:46

    Hello,

    The issue should be fixed now.
    Please check the site.

    Best regards,
    Jack Richardson.

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