This topic has 10 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp
Hi
i installed 3.0.1 a few days ago,ive not really had much of a chance to check much but ive already noticed that my main menu is not working,when i hover over a menu title on the main page it shows the sub categories as it always has but when i try and click on them they disappear!
also visual composer dont work how it should,it basically dont load when i try and edit a page,for example i used to easily add images to my gallery page,i could see the pictures in columns that were already there but now when i edit the page its just code and nothing visual,defeating the term visual composer
.
the visual composer says it needs updating but i have no clue where the update is.
ive found more problems.
Hello,
1. As for menu add this code in custom.css file:
.main-nav .menu > li .nav-sublist-dropdown {
top: 80%;
}
2. As I see VC plugin is updated and VC editor is working fine https://www.dropbox.com/s/eo737mhiax4jfst/Selection_325.jpg?dl=0 .
3. The text “Vinyl wall art ideal for vehicles or interior application” is loading from product category description in Appearance > Menus https://box.everhelper.me/attachment/496947/f09bd261-eff5-49f2-9a6c-4dd667eaeff1/168674-BsRlFZX3vLQprbTH/screen.png . Go to Appearance > Menus > open “Screen Options” at the top and tick “Description”, then you’ll see the description in your menu item, remove it.
4. You can change “New” products section in your home page editor https://www.dropbox.com/s/4328laww1r7o64n/Selection_326.jpg?dl=0 .
5. What “graphics” do you mean? Please clarify the issue with more details.
Regards,
Eva Kemp.
..
…
Hello,
Have you added image in category editor in Products > Categories > open a category editor > Thumbnail?
Please check it.
Regards,
Eva Kemp.
it was all working fine until i updated the theme.
now they are missing,are you telling me i have to go through the site and re add all the images?
Hello,
Unfortunately you have to re-add the images or restore your site and database from the back up before you made an update.
Best regards,
Jack Richardson.
I hate this theme and feel totally ripped off,your updates are always totally untested and just cause major problems every time.
total rip off im fuming with you guys.
have to rebuild my site pretty much on every update,what is wrong with you.
why not tell people the update is untested and will cause all these problems,i dont have time in my life to keep rebuilding on every update
its an absolute joke company.
Hello,
We always test our theme before releasing it.
We didn’t get such issues as you described after theme update on our side.
Also none of other customers complained that some content was deleted after update.
Perhaps the issue is on your server or with your database.
Besides we always recommend to create backup before starting update process.
So try to restore your site and database from the backup.
Regards,
Eva Kemp.
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