Page 685 – 8theme.com

Forum Replies Created

Viewing 30 posts - 20,521 through 20,550 (of 31,382 total)

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Eva Kemp

Participant

February 19, 2015 at 17:39

Hello @santo21,

Mail function is disabled on a server where your site is located, that’s why emails from your site can’t be sent.
Please ask your host to enable this function.

Thank you.
Regards,
Eva Kemp.

#43793 Copied In reply to: Contact form error

Eva Kemp

Participant

February 19, 2015 at 17:24

Hello @Rawi7,

You’re using a lot of 3rd-party plugins. Please disable them and check home page after that. Some plugin may cause this issue.

Thank you.
Regards,
Eva Kemp.

#43791 Copied In reply to: Stuck at 4.2.1 Parallax effect, probably problems with Visual Composer

Eva Kemp

Participant

February 19, 2015 at 17:19

Hello @Pablo,

We’re glad the issue has been resolved.

If there are any questions feel free to ask us.

Thank you.
Regards,
Eva Kemp.

#43789 Copied In reply to: wordpress administration to slow with woocommerce

Eva Kemp

Participant

February 19, 2015 at 17:18

Hello,

Do you need further assistance from us?
If so then please describe your issue and provide us with wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#43788 Copied In reply to: changing footer does nto work

Eva Kemp

Participant

February 19, 2015 at 17:16

Hello,

We’re glad you managed to fix the issue.

Enjoy your work.
Regards,
Eva Kemp.

#43785 Copied In reply to: Product Add-Ons and Product Options not supported by Royal theme

Eva Kemp

Participant

February 19, 2015 at 17:15

Hello,

Do you still need further assistance concerning that issue in Royal theme?

Thank you.
Regards,
Eva Kemp.

#43784 Copied In reply to: Wrong Visualization on Shop category

Eva Kemp

Participant

February 19, 2015 at 17:11

Hello,

You’re welcome.

Regards,
Eva Kemp.

#43782 Copied In reply to: Recent Post widget

Eva Kemp

Participant

February 19, 2015 at 17:11

Hello @DiegoSSC,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#43781 Copied In reply to: WishList not working

Eva Kemp

Participant

February 19, 2015 at 17:08

Hello,

You’re using old theme version. Please update it to the latest 1.7 version:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

Thank you.
Regards,
Eva Kemp.

#43780 Copied In reply to: Visual Composer error

Eva Kemp

Participant

February 19, 2015 at 17:05

Hello,

Please give us a page link where Posts Grid element is added.

Thank you.
Regards,
Eva Kemp.

#43778 Copied In reply to: Portfolio Categoires

Eva Kemp

Participant

February 19, 2015 at 17:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#43776 Copied In reply to: Video in featured image section

Eva Kemp

Participant

February 19, 2015 at 16:59

Hello @JulianBeats,

I’ve checked your site pages and all icons are centered.
Could you please show a screenshot and provide a page link where icons aren’t aligned correctly?

Thank you.
Regards,
Eva Kemp.

#43775 Copied In reply to: Woocommerce After upgrate theme to 1.7

Eva Kemp

Participant

February 19, 2015 at 16:42

Hello,

Sorry for a delay.
We forwarded your query to the developers and the issue will be fixed per the plugin author’s instruction. Soon our new theme update will be released where this fix will be implemented.

Thank you for your understanding and patience.

Regards,
Eva Kemp.

#43773 Copied In reply to: Error message Backup Buddy

Eva Kemp

Participant

February 19, 2015 at 16:35

Hello,

The reason is because of the slider you selected for Recent posts widget. Column width is too small for the posts slider. You should disable it.

Thank you.
Regards,
Eva Kemp.

#43768 Copied In reply to: Recent Post widget

Eva Kemp

Participant

February 19, 2015 at 15:57

Hello,

I’ve added one icon to the page you provided. Please look at the screenshot:
https://s3.amazonaws.com/fvd-data/notes/168674/1424357683-JdFta1/screen.png

Clear your browser cache and check the site or check it in another browser.

Thank you.
Regards,
Eva Kemp.

#43762 Copied In reply to: I'm having issues editing Info List Items when I edit and save, they disappear

Eva Kemp

Participant

February 19, 2015 at 15:38

Hello,

Please provide us with wp-admin panel credentials in Private Content to check the issue.

Thank you.
Regards,
Eva Kemp.

#43752 Copied In reply to: Font in breadcrumb title

Eva Kemp

Participant

February 19, 2015 at 15:35

Hello @Mods,

Our developers are working on the solution of this problem and it’ll be provided in the next theme update.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#43751 Copied In reply to: WishList not working

Eva Kemp

Participant

February 19, 2015 at 15:33

Hello @Pablo,

Our developers checked speed of the site loading and we can confirm it’s really loading slowly, but that is caused by a server where your site is located, it’s responding too long.
Concerning this issue, you have to contact your hosting provider.

Sorry for inconveniences.
Regards,
Eva Kemp.

#43750 Copied In reply to: wordpress administration to slow with woocommerce

Eva Kemp

Participant

February 19, 2015 at 15:20

Hello @plandman72,

To have “Add to Cart” button element working you need type product ID which should be added to the cart:

That product should be created in Products section in wp-admin panel.
Also on the Shop page “Add to Cart” button isn’t shown because you didn’t add “Add to Cart” element in Visual Composer editor.

Actually Woocommerce shop page works this way:
– create products in Products section in wp-admin panel;
– Shop page in Pages section must be empty;
– go to Woocommerce > Settings > Products tab > Display and select “Shop” page in “Shop Page” field. This way all product created in Products section will be visible on Shop page, even with “Add to Cart” buttons.

Please try it.

Thank you.
Regards,
Eva Kemp.

#43749 Copied In reply to: Drop Down Menu – V.Composer – REV Slider

Eva Kemp

Participant

February 19, 2015 at 15:04

Hello @noi.la,

Please specify what issues you’re experiencing and provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#43734 Copied In reply to: WooCommerce 2.3 Incompatibility

Eva Kemp

Participant

February 19, 2015 at 15:01

Hello,

We’re unable to connect to your site via FTP.
Please check the credentials and provide us with the correct ones.

Thank you.
Regards,
Eva Kemp.

#43733 Copied In reply to: Problems after update to IDstore 3.7

Eva Kemp

Participant

February 19, 2015 at 14:57

Hello,

Please provide us with FTP login details.

Thank you.
Regards,
Eva Kemp.

#43728 Copied In reply to: Woocommerce 2.3.3. Update problems

Eva Kemp

Participant

February 19, 2015 at 13:44

Hello,

The problem was caused by YITH WooCommerce Zoom Magnifier plugin.
I’ve disabled it.
Please check your site now.

Thank you.
Regards,
Eva Kemp.

#43698 Copied In reply to: Issues with v3.7 and Woocommerce 2.3 updates

Eva Kemp

Participant

February 19, 2015 at 13:34

Hello,

Thank you for the suggestion.
We’ve taken this into our account and will try to implement it as soon as possible.

Have a nice day.

Regards,
Eva Kemp.

#43696 Copied In reply to: common translation files, let's help each other…

Eva Kemp

Participant

February 19, 2015 at 13:32

Hello,

Thank you for your feedback!
We appreciate it very much.

If there are any questions don’t hesitate to contact us.

Regards,
Eva Kemp.

#43694 Copied In reply to: Products are down

Eva Kemp

Participant

February 19, 2015 at 13:30

Hello,

You have to edit the image from which star icon loads – wp-content/themes/legenda/images/xstar-active.png.pagespeed.ic.j5B98v2F3G.png.
You need use some image editor.

Regards,
Eva Kemp.

#43693 Copied In reply to: How to increase search bar width and how to change its search icon color

Eva Kemp

Participant

February 19, 2015 at 13:16

Hello,

Please provide us with full permissions to view admin panel items.
Also please give us FTP access.

Thank you.
Regards,
Eva Kemp.

#43687 Copied In reply to: Visual Composer Styling Problem

Eva Kemp

Participant

February 19, 2015 at 11:32

Hello @CJMillar82,

Your hosting provider should make backups on a server.
You need ask them to restore a database from the back up they have.

Also we recommend you to create back up of the files and database yourself every time before update (theme or plugins).

Thank you.
Regards,
Eva Kemp.

#43671 Copied In reply to: Problemes in Shop Page

Eva Kemp

Participant

February 19, 2015 at 11:28

Hello,

Unfortunately we can’t connect to the server via FTP using the credentials you provided, getting this error:
Error: Could not connect to server

Also wp-admin login details are incorrect.
Please check all credentials and provide us with the correct ones.

Thank you.
Regards,
Eva Kemp.

#43669 Copied In reply to: mod_fcgid: stderr: PHP Fatal error: Cannot redeclare class ReallySimpleCaptcha

Eva Kemp

Participant

February 19, 2015 at 11:25

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#43666 Copied In reply to: Trouble changing nav bar text color using child theme
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Viewing 20,550 results - 20,521 through 20,550 (of 31,382 total)

Viewing 30 posts - 20,521 through 20,550 (of 31,382 total)

← 1 2 3 … 684 685 686 … 1,045 1,046 1,047 →

Forum Replies Created

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