Wordpress administration to slow with woocommerce

This topic has 28 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: Pablo
    Pablo
    Participant
    February 11, 2015 at 12:49

    Hi Guys!
    I was begun setting up of my first installation of WordPress theme, and although of my bandwidth is very high, and the server also, the administration of my WordPress is to slow, much more when I’m use of any of plugins bundled in the theme.
    Some idea?

    thanks!

    27 Answers
    Avatar: Pablo
    Pablo
    Participant
    February 11, 2015 at 15:03

    Sorry i have say with WoooPress…

    Avatar: inclousiv
    inclousiv
    Participant
    February 11, 2015 at 15:39

    Hi, we have the same problem.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 11, 2015 at 15:49

    Hello,

    Please try to test the speed of your website with the Default WordPress theme.
    Is there a difference?

    Regards,
    Robert Hall.

    Avatar: inclousiv
    inclousiv
    Participant
    February 11, 2015 at 16:02

    Yes, there is a big difference => default WP theme works.

    We just tried out… The system becomes very, very slow (not possible to work) obviously after activating the recommended plugin WooCommerce. If we deactivated the plugin, everything is okay. But it doesn’t make sense since we need the plugin.

    Avatar: inclousiv
    inclousiv
    Participant
    February 11, 2015 at 16:13

    It seems that the problem occurs only to editing pages when the WooCommerce Plug-ins is activated.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 11, 2015 at 16:14

    Hello @inclousiv,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: inclousiv
    inclousiv
    Participant
    February 11, 2015 at 17:14

    Please find below our private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2015 at 18:03

    Hello @inclousiv,

    That notification doesn’t mean something is wrong with your site.
    It’s shown because we edited some woocommerce files in the directory wp-content/themes/woopress/woocommerce and files versions differ in wp-content/themes/woopress/woocommerce and wp-content/plugins/woocommerce/ directories.
    You shouldn’t worry. It won’t affect your site work.

    Regards,
    Eva Kemp.

    Avatar: Pablo
    Pablo
    Participant
    February 11, 2015 at 18:39

    For me the problem still persist, with or without woocommerce activated, when I go to Theme Options is a lot of time to open this panel, I tested the physical memory, amount of processes and bandwidth usage in my hosting cPanel, and the processes and physical memory reaches the limits.
    I needed show to my customer today a demo page running in his domain, but I have no time now.
    please help me!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2015 at 19:06

    Hello @Pablo,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: inclousiv
    inclousiv
    Participant
    February 11, 2015 at 19:15

    Please see below private content

    Please, contact administrator
    for this information.
    Avatar: Pablo
    Pablo
    Participant
    February 11, 2015 at 19:32

    here is the FTP account credentials

    Please, contact administrator
    for this information.
    Avatar: Pablo
    Pablo
    Participant
    February 11, 2015 at 19:46

    …every time I make a change in theme options and save it, I have to wait about a minute for the panel load, and continue working, is a lot of time!

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 09:48

    Hello @inclousiv,

    Please try to disable other 3rd-party plugins and check your site loading again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 09:52

    Hello @Pablo,

    We’ll release a new theme update soon where some bugs will be fixed.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: inclousiv
    inclousiv
    Participant
    February 12, 2015 at 18:15

    Hi Eva, we did try so. But it’s still nearly impossible to work with the theme.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 19:14

    Hello @inclousiv,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: inclousiv
    inclousiv
    Participant
    February 12, 2015 at 19:32

    see below FTP credentials.

    Please, contact administrator
    for this information.
    Avatar: inclousiv
    inclousiv
    Participant
    February 13, 2015 at 12:17

    We have just installed the update of the theme, but no improvement.

    Please, contact administrator
    for this information.
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