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Topic: wordpress administration to slow with woocommerce

Tagged: speed, woopress, wordpress admin

Pablo

Participant

February 11, 2015 12:49 pm

Hi Guys!
I was begun setting up of my first installation of WordPress theme, and although of my bandwidth is very high, and the server also, the administration of my WordPress is to slow, much more when I’m use of any of plugins bundled in the theme.
Some idea?

thanks!

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Pablo

Participant

February 11, 2015 3:03 pm

Sorry i have say with WoooPress…

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inclousiv

Participant

February 11, 2015 3:39 pm

Hi, we have the same problem.

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Robert Hall

Support staff

February 11, 2015 3:49 pm

Hello,

Please try to test the speed of your website with the Default WordPress theme.
Is there a difference?

Regards,
Robert Hall.

#41186 copied to clipboard

inclousiv

Participant

February 11, 2015 4:02 pm

Yes, there is a big difference => default WP theme works.

We just tried out… The system becomes very, very slow (not possible to work) obviously after activating the recommended plugin WooCommerce. If we deactivated the plugin, everything is okay. But it doesn’t make sense since we need the plugin.

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inclousiv

Participant

February 11, 2015 4:13 pm

It seems that the problem occurs only to editing pages when the WooCommerce Plug-ins is activated.

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Robert Hall

Support staff

February 11, 2015 4:14 pm

Hello @inclousiv,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

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inclousiv

Participant

February 11, 2015 5:14 pm

Please find below our private content.

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

February 11, 2015 6:03 pm

Hello @inclousiv,

That notification doesn’t mean something is wrong with your site.
It’s shown because we edited some woocommerce files in the directory wp-content/themes/woopress/woocommerce and files versions differ in wp-content/themes/woopress/woocommerce and wp-content/plugins/woocommerce/ directories.
You shouldn’t worry. It won’t affect your site work.

Regards,
Eva Kemp.

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Pablo

Participant

February 11, 2015 6:39 pm

For me the problem still persist, with or without woocommerce activated, when I go to Theme Options is a lot of time to open this panel, I tested the physical memory, amount of processes and bandwidth usage in my hosting cPanel, and the processes and physical memory reaches the limits.
I needed show to my customer today a demo page running in his domain, but I have no time now.
please help me!

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

February 11, 2015 7:06 pm

Hello @Pablo,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

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inclousiv

Participant

February 11, 2015 7:15 pm

Please see below private content

Content is visible for topic creator and
support staff only.

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Pablo

Participant

February 11, 2015 7:32 pm

here is the FTP account credentials

Content is visible for topic creator and
support staff only.

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Pablo

Participant

February 11, 2015 7:46 pm

…every time I make a change in theme options and save it, I have to wait about a minute for the panel load, and continue working, is a lot of time!

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Eva Kemp

Support staff

February 12, 2015 9:48 am

Hello @inclousiv,

Please try to disable other 3rd-party plugins and check your site loading again.

Thank you.
Regards,
Eva Kemp.

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Eva Kemp

Support staff

February 12, 2015 9:52 am

Hello @Pablo,

We’ll release a new theme update soon where some bugs will be fixed.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

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inclousiv

Participant

February 12, 2015 6:15 pm

Hi Eva, we did try so. But it’s still nearly impossible to work with the theme.

#41676 copied to clipboard

Eva Kemp

Support staff

February 12, 2015 7:14 pm

Hello @inclousiv,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#41692 copied to clipboard

inclousiv

Participant

February 12, 2015 7:32 pm

see below FTP credentials.

Content is visible for topic creator and
support staff only.

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inclousiv

Participant

February 13, 2015 12:17 pm

We have just installed the update of the theme, but no improvement.

Content is visible for topic creator and
support staff only.

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