I'm having issues editing Info List Items when I edit and save, they disappear

This topic has 7 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: Programmer
    Programmer
    Participant
    February 18, 2015 at 15:19

    As below, when I attempt to change the icons used within the Info List Items section (where the template would normally say “Starting a Business”, “Marketing Plan” etc) and save.

    When I then visit the actual page, the whole section has disappeared.

    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 18, 2015 at 15:22

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Programmer
    Programmer
    Participant
    February 18, 2015 at 15:27

    Access to wp-admin in private section

    Please, contact administrator
    for this information.
    Avatar: Programmer
    Programmer
    Participant
    February 18, 2015 at 17:20

    Similarly the Testimonials section has the same issue

    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2015 at 18:00

    Hello,

    Please select icons from the Info List Item and check your site after saving the modifications.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Programmer
    Programmer
    Participant
    February 19, 2015 at 11:28

    I have and as I stated earlier, when I attempt to add icons and titles etc it shows perfectly within the editor. But then when I attempt to visit the actual page even though I have clicked save/update and it saves. Those changes do not show on the live site.

    Screenshots below

    Saving Changes:

    After Saving Changes:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 19, 2015 at 15:57

    Hello,

    I’ve added one icon to the page you provided. Please look at the screenshot:
    https://s3.amazonaws.com/fvd-data/notes/168674/1424357683-JdFta1/screen.png

    Clear your browser cache and check the site or check it in another browser.

    Thank you.
    Regards,
    Eva Kemp.

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