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WooCommerce 2.3 Incompatibility - by robertstaddon

This topic has 30 replies, 8 voices, and was last updated 9 years ago ago by Eva Kemp

robertstaddon

Participant

February 17, 2015 at 05:13

TheLeader theme is not compatible with the latest WooCommerce 2.3 release. I receive the error from WooCommerce: “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance.”

A further look at the logs reveal the following errors with the latest version of TheLeader (1.7) and WooCommerce 2.3:

theleader/woocommerce/cart/cart-totals.php version 2.1.0 is out of date. The core version is 2.3.0,
theleader/woocommerce/cart/cart.php version 2.1.0 is out of date. The core version is 2.3.0,
theleader/woocommerce/checkout/form-checkout.php version 2.0.0 is out of date. The core version is 2.3.0,
theleader/woocommerce/checkout/review-order.php version 2.1.8 is out of date. The core version is 2.3.0,
theleader/woocommerce/single-product/add-to-cart/variable.php version 2.1.0 is out of date. The core version is 2.3.0,
theleader/woocommerce/single-product/product-thumbnails.php version 2.0.3 is out of date. The core version is 2.3.0,
theleader/woocommerce/single-product-reviews.php version 2.1.0 is out of date. The core version is 2.3.2,

This has resulted in quite a few display problems on my site. Please patch the theme. Thanks!

#42844 Copied

29 Answers

ballyhoopro

Participant

February 17, 2015 at 06:03

I have the same problem too.
Here is my status report.

Regards,
Samia

### WordPress Environment ###

Home URL: http://www.ballyhoopro.com/Client
Site URL: http://www.ballyhoopro.com/Client
WC Version: 2.3.3
WC Database Version: 2.3.3
Log Directory Writable: ✔ /home/ballyho8/public_html/Client/wp-content/uploads/wc-logs/
WP Version: 4.1
WP Multisite: –
WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.4.28
PHP Post Max Size: 10 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.40
Max Upload Size: 10 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
Remote Post: ✔
Remote Get: ✔

### Server Locale ###

decimal_point: .
thousands_sep: N/A
mon_decimal_point: N/A
mon_thousands_sep: N/A

### Active Plugins (40) ###

ManageWP – Worker: by ManageWP – 4.0.5
Ultimate Addons for Visual Composer: by Brainstorm Force – 3.9.0
Contact Form 7: by Takayuki Miyoshi – 4.1
CPT Bootstrap Carousel: by Phil Ewels – 1.9
Easy Theme and Plugin Upgrades: by Chris Jean – 1.0.4
Envato WordPress Toolkit: by Derek Herman – 1.4
Essential Grid: by ThemePunch – 2.0.4
Flickr Badges Widget: by zourbuth – 1.2.6
G1 GMaps: by bringthepixel – 0.6.1
G1 Page Builder: by bringthepixel – 1.1
G1 Social Icons: by bringthepixel – 1.1.4
Jetpack by WordPress.com: by Automattic – 3.3.1
WPBakery Visual Composer: by Michael M – WPBakery.com – 4.4.2
MailChimp: by MailChimp and Crowd Favorite – 1.4.2
Master Slider WP: by averta – 2.9.8
Portfolio: by BestWebSoft – 2.31
Previous and Next Post in Same Taxonomy: by Bill Erickson – 1.0
Really Simple popup: by Hotscot – 1.0.11
Regenerate Thumbnails: by Viper007Bond – 2.2.4
Revolution Slider: by ThemePunch – 4.3.6
Screets Live Chat: by Screets Team – 1.5
Shortcodes Ultimate: by Vladimir Anokhin – 4.9.3
Sidebar Login: by Mike Jolley – 2.7.1
Simple WP Retina: by Jonathan Desrosiers & Slocum Design Studio – 1.1.1
Page Builder by SiteOrigin: by SiteOrigin – 2.0.7
Social Widget: by Ismail el korchi – 1.8
Sub Categories Widget: by BrokenCrust – 1.4.1
Ultimate Product Catalogue Plugin: by Etoile Web Design – 3.0.2
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.9.51

Widget Data – Setting Import/Export Plugin: by Voce Communications – Kevin Langley
Sean McCafferty
Mark Parolisi – 1.5.0

WooCommerce Grid / List toggle: by jameskoster – 0.4.0
WooCommerce: by WooThemes – 2.3.3
WooSidebars: by WooThemes – 1.3.1
WordPress SEO: by Team Yoast – 1.7.1
WordPress Database Backup: by Austin Matzko – 2.2.4
WP Live Chat Support: by WP-LiveChat – 4.2.8
WP-Polls: by Lester ‘GaMerZ’ Chan – 2.68
YITH Woocommerce Compare: by Your Inspiration Themes – 1.2.3
YITH WooCommerce Wishlist: by Yithemes – 2.0.1
ZWoom – WooCommerce Product Image Zoom: by WisdmLabs
Thane
India – 1.1.2 – Network enabled

### Settings ###

API Enabled: ✔
Taxes Enabled: –
Shipping Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### WC Pages ###

Shop Base: #13 – /shop/
Cart: #14 – /cart/
Checkout: #15 – /checkout/
My Account: #16 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: ROYAL – 8theme WordPress theme
Version: 1.6.1
Author URL: http://themeforest.net/user/8theme
Child Theme: ✕ – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: royal/woocommerce/archive-product.php
royal/woocommerce/cart/cart-empty.php
royal/woocommerce/cart/cart-totals.php version 2.1.0 is out of date. The core version is 2.3.0
royal/woocommerce/cart/cart.php version 2.1.0 is out of date. The core version is 2.3.0
royal/woocommerce/cart/cross-sells.php
royal/woocommerce/cart/mini-cart.php
royal/woocommerce/cart/shipping-calculator.php
royal/woocommerce/checkout/form-billing.php
royal/woocommerce/checkout/form-checkout.php version 2.0.0 is out of date. The core version is 2.3.0
royal/woocommerce/checkout/form-shipping.php
royal/woocommerce/checkout/review-order.php version 2.1.8 is out of date. The core version is 2.3.0
royal/woocommerce/content-product.php
royal/woocommerce/content-product_cat.php
royal/woocommerce/content-single-product.php
royal/woocommerce/content-widget-product.php
royal/woocommerce/global/breadcrumb.php version 2.2.0 is out of date. The core version is 2.3.0
royal/woocommerce/global/form-login.php
royal/woocommerce/global/quantity-input.php
royal/woocommerce/global/wrapper-end.php
royal/woocommerce/global/wrapper-start.php
royal/woocommerce/loop/add-to-cart.php
royal/woocommerce/loop/loop-end.php
royal/woocommerce/loop/loop-start.php
royal/woocommerce/loop/no-products-found.php
royal/woocommerce/loop/pagination.php
royal/woocommerce/loop/sale-flash.php
royal/woocommerce/myaccount/form-edit-address.php
royal/woocommerce/myaccount/form-login.php
royal/woocommerce/myaccount/my-address.php
royal/woocommerce/myaccount/my-orders.php
royal/woocommerce/order/order-details.php version 2.2.0 is out of date. The core version is 2.3.0
royal/woocommerce/single-product/add-to-cart/simple.php
royal/woocommerce/single-product/product-image.php
royal/woocommerce/single-product/product-thumbnails.php version 2.0.3 is out of date. The core version is 2.3.0
royal/woocommerce/single-product/related.php
royal/woocommerce/single-product/sale-flash.php
royal/woocommerce/single-product/short-description.php
royal/woocommerce/single-product/tabs/tabs.php
royal/woocommerce/single-product/up-sells.php
royal/woocommerce/single-product-reviews.php version 2.1.0 is out of date. The core version is 2.3.2
royal/woocommerce/single-product.php

#42848 Copied

Robert Hall

Support staff

February 17, 2015 at 08:32

Hello,

You can hide this message. It does not affect to work with your website.
This will be fixed in the next update of the theme.
Sorry for inconvenience.

Regards,
Robert Hall.

#42861 Copied

noi.la

Participant

February 18, 2015 at 16:33

me too , site broken 🙁

date for the update ? this month? is urgent

#43414 Copied Theme version: 1.7 WooCommerce version: 2.3.4

Eva Kemp

Support staff

February 19, 2015 at 15:04

Hello @noi.la,

Please specify what issues you’re experiencing and provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#43734 Copied

robertstaddon

Participant

February 21, 2015 at 05:31

There are two issues that pop up whenever WooCommerce 2.3 is activated on my WordPress Multisite (Network) installation with TheLeader theme.

First, I can no longer see the black admin bar at the top of the screen on the frontend of the site after logging in. There is a white area where it is supposed to be but no bar — the HTML code for the admin bar never appears on the page.

Second, if I enable “Nice scroll” in the Theme options, I get a JavaScript error in the console and I can no longer see the Revolution Slider. The error is “Uncaught TypeError: undefined is not a function” (index):278 and happens when the line “jQuery(“html”).niceScroll({” is called.

You can see this second problem in action at http://v4ldev.abundantdesigns.com

The issues above are not caused by any other plugin because they occur if all plugins are deactivated except for WooCommerce 2.3. The only ways of working around them is to either deactivate WooCommerce 2.3, roll back to a pre-2.3 version, or change to a different theme.

#44258 Copied Theme version: 1.7 WooCommerce version: 2.3.3

Eva Kemp

Support staff

February 21, 2015 at 09:29

Hello @robertstaddon,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#44260 Copied

robertstaddon

Participant

February 21, 2015 at 17:53

I’ve included the connection information in the private content area. Keep in mind that this is a WordPress Multisite installation so the FTP account only gives access to the active child theme directory that is being used with TheLeader theme.

Please, contact administrator
for this information.

#44300 Copied

Eva Kemp

Support staff

February 21, 2015 at 20:34

Hello @robertstaddon,

Sorry, but we need full FTP access to investigate the problem.

Thank you.
Regards,
Eva Kemp.

#44317 Copied

robertstaddon

Participant

February 21, 2015 at 21:22

Why? Obviously I can’t give you access to all the sites on the Multisite network. Would you like an FTP login to the parent theme? What else do you need access to?

#44320 Copied

Eva Kemp

Support staff

February 21, 2015 at 21:51

Hello,

Then please enable debug mode in wp-config.php file and give us permissions to access parent theme directory.
How to enable debugging is described here:
http://codex.wordpress.org/Debugging_in_WordPress

Thank you.
Regards,
Eva Kemp.

#44324 Copied

robertstaddon

Participant

February 21, 2015 at 23:47

I’ve included the connection information for the parent theme in the private content area. WP_DEBUG has been enabled! Let me know if you need anything else.

Please, contact administrator
for this information.

#44345 Copied

Eva Kemp

Support staff

February 23, 2015 at 12:53

Hello @robertstaddon,

The issue with black bar of wp-admin panel has been fixed. Please check.
Concerning the slider I’ve deactivated Nice Scroll option. This bug should be fixed in the next theme update. Now you can disable debug mode.

Please take our apologies for inconveniences.
Thank you.
Regards,
Eva Kemp.

#44493 Copied

robertstaddon

Participant

February 24, 2015 at 05:13

Thank you!

#44732 Copied

pastorlane

Participant

February 24, 2015 at 08:00

Hello,

I’m using TheLeaderTheme.

I’ve just discovered I have the same compatibility issues with Woocommerce 2.3.5 and WPBakery Visual Composer 4.4.2. When both are active it effects the dropdown menus (on my laptop) and the main menu on my mobile device. When both are deactivated the menu works fine.

Please help thanks.

Please, contact administrator
for this information.

#44739 Copied Theme version: 1.7 WooCommerce version: 2.3.5

Eva Kemp

Support staff

February 24, 2015 at 09:03

Hello @pastorlane,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#44756 Copied

pastorlane

Participant

February 24, 2015 at 10:11

Here is what you’ve asked for:

Please, contact administrator
for this information.

#44792 Copied

Eva Kemp

Support staff

February 24, 2015 at 19:17

Hello @pastorlane,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#45083 Copied

pastorlane

Participant

February 25, 2015 at 17:11

This worked for me… Please let me know if you have any additional questions.

Please, contact administrator
for this information.

#45432 Copied

Eva Kemp

Support staff

February 25, 2015 at 19:20

Hello @pastorlane,

I’ve edited woo.php file.
Please check the site now.

Thank you.
Regards,
Eva Kemp.

#45472 Copied
Tagged: friendly, incompatibility, templates, woocommerce, wordpress
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