Forum Replies Created

Viewing 30 posts - 18,841 through 18,870 (of 31,382 total)
1 2 3 … 628 629 630 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:22

    Hello,

    We’ll fix this bug in our next update.
    Please take our apologies for the caused troubles.

    Thank you.
    Regards,
    Eva Kemp.

    #50860 Copied In reply to: Several issues with the template regarding the translation/design
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:19

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #50859 Copied In reply to: Ajax error "Add to cart" action
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:12

    Hello,

    We’re glad you managed to resolve the issue.
    Have a nice day.

    Regards,
    Eva Kemp.

    #50857 Copied In reply to: Import Default "Homepage 1" home settings and slider
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:11

    Hello,

    Could you please clarify with more details what css code you used for Team member element?
    What do you want to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    #50856 Copied In reply to: Team Member Element
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:08

    Hello,

    Please provide us with wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #50855 Copied In reply to: Customize animated counter apprearance
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:04

    Hello,

    I’ve checked your blog page and haven’t seen any issues.
    The footer and main blog post image are shown fine. The footer text isn’t italic.
    Could you please show screenshots of the problem?

    Thank you.
    Regards,
    Eva Kemp.

    #50851 Copied In reply to: SSL & My Blog Page
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 11:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #50848 Copied In reply to: Your theme has bundled outdated copies of WooCommerce template files
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 11:54

    Hello,

    Please try to use this code instead of the previous one:

    @media (max-width: 480px) { .wpb_image_grid .wpb_image_grid_ul img {
    width: 350px;
    max-width: 500px;
   margin-left: -20px;
}}

    Thank you.
    Regards,
    Eva Kemp.

    #50847 Copied In reply to: Gallery View on Mobile
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 11:49

    Hello,

    I’ve recreated the page and it’s working fine now.
    To change background image you need edit the row:
    https://s3.amazonaws.com/fvd-data/notes/168674/1426762088-yWKFuR/screen.png

    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #50845 Copied In reply to: Visual Composer / Demo Layout
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 10:03

    Hello,

    Please add this code in custom.css file:

    .main-footer {
   margin-top: -40px;
}

    Thank you.
    Regards,
    Eva Kemp.

    #50796 Copied In reply to: Reducing space at the end of homepage
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 09:58

    Hello,

    Now the products are shown fine.
    Please clear browser cache or check it in another browser.

    Thank you.
    Regards,
    Eva Kemp.

    #50793 Copied In reply to: Product site problems
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 09:56

    Hello,

    I’ve just left a review for the product “Englelys – lykt” successfully.
    Please check.
    Could you please show a screenshot of the error?

    Thank you.
    Regards,
    Eva Kemp.

    #50792 Copied In reply to: Reviews
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 09:34

    Hello,

    Unfortunately there is no way to change menu work on a tablet. Sorry. You can use custom link and don’t put URL for the link for the parent menu item.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #50787 Copied In reply to: Menu tap dropdown issue when on tablet potrait (1280 px)
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 09:24

    Hello,

    As I see now your site is working fine.
    May we update the theme for you? Please create a back up of your files and database and provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #50785 Copied In reply to: WooCommerce Update issue
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 09:10

    Hello,

    We’ve taken this into our account but you should wait for the next update.
    Sorry.

    Regards,
    Eva Kemp.

    #50780 Copied In reply to: The theme does not follow the WooCommerce standards
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #50743 Copied In reply to: Product images not showing -loading sign
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:44

    Hello @bharatk,

    You’re welcome.

    Good night.
    Regards,
    Eva Kemp.

    #50742 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:42

    Hello @ballyhoopro,

    As I see Register page is working:
    https://s3.amazonaws.com/fvd-data/notes/168674/1426718386-6ip6rQ/screen.png

    Please note you need check Register page being logged out from wp-admin panel.

    Regards,
    Eva Kemp.

    #50740 Copied In reply to: Registration page
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:38

    Hello,

    As I see your theme is updated. You have old version displayed because you’re using child theme and old version is written in style.css file of the child theme.
    Are you still experiencing any issues after the theme update?

    Regards,
    Eva Kemp.

    #50739 Copied In reply to: Royal Theme Update help Ver 1.71
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:36

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #50738 Copied In reply to: Header not the same globally after custom.css edits
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:33

    Hello @Ernstjandevries,

    I’ve updated the theme and the plugins.
    Please clear browser cache and check your site.

    Thank you.
    Regards,
    Eva Kemp.

    #50737 Copied In reply to: Problems after update
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:31

    Hello,

    You’re always welcome.

    Regards,
    Eva Kemp.

    #50734 Copied In reply to: Video
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:30

    Hello,

    1. I’ve added this code in style.css of your child theme:

    .quantity input[type="number"] {
    width: 50px !important;
}

    Please check quantity box now and clear browser cache before.

    2./3. I’ve reuploaded woocommerce folder in the directory wp-content/themes/royal. The pages are working fine now.

    Thank you.
    Regards,
    Eva Kemp.

    #50732 Copied In reply to: Problems with Recent Update
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:17

    Hello,

    Please clarify what you’re trying to achieve. Do you want to show products on Home page?
    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #50730 Copied In reply to: Problem when Adding Products
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:14

    Hello,

    You can try to use one of these plugins:
    https://wordpress.org/plugins/social-media-icons-widget/
    https://wordpress.org/plugins/simple-social-icons/
    https://wordpress.org/plugins/social-media-icons/

    Thank you.
    Regards,
    Eva Kemp.

    #50729 Copied In reply to: Adding Additional Social Media Icons?
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:06

    Hello @Flexibilis,

    Yes, you can update the plugin. There shouldn’t be any problems.
    But we recommend you to create a back up before each update.

    Thank you.
    Regards,
    Eva Kemp.

    #50728 Copied In reply to: Problems after update
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:05

    Hello,

    Unfortunately there is no such possibility for now.
    Please take our apologies.

    Regards,
    Eva Kemp.

    #50726 Copied In reply to: img alt text
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:03

    Hello,

    I’ve re-added the images to the products gallery for the product “Husa ultra slim transparenta pentru Iphone 6 PLUS”. Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    #50725 Copied In reply to: Product images not showing -loading sign
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 22:54

    Hello,

    Could you please show a screenshot of the issue to have better understanding?

    Thank you.
    Regards,
    Eva Kemp.

    #50724 Copied In reply to: Problem with template child
    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 22:52

    Hello,

    As I see all products are shown:
    http://storage1.static.itmages.com/i/15/0318/h_1426715398_5740023_d435c98668.png

    Please show us a direct link where not all products are displayed.

    Thank you.
    Regards,
    Eva Kemp.

    #50723 Copied In reply to: Some visual bugs in iOS devices especially
  • 1 2 3 … 628 629 630 … 1,045 1,046 1,047
    Viewing 18,870 results - 18,841 through 18,870 (of 31,382 total)
Viewing 30 posts - 18,841 through 18,870 (of 31,382 total)
1 2 3 … 628 629 630 … 1,045 1,046 1,047

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