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Problem when Adding Products - by KMenear

This topic has 4 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Olga Barlow

KMenear

Participant

March 18, 2015 at 21:57

Hi!

I am having an issue with adding products to my site. Here is the web address:

http://musicformindfulnessmeditation.com/

As you can see, the only thing showing up in the main section of the Home Page is the titles ‘Latest Products’ and ‘New’. This occurs when I add a new product, and also if I make a product featured. When I remove all products, the home page shows up with the top slider and the footer. I can’t seem to figure out what the issue is. Please help me.

Thank you.

#50706 Copied Theme version: Blanco

3 Answers

Eva Kemp

Support staff

March 18, 2015 at 23:17

Hello,

Please clarify what you’re trying to achieve. Do you want to show products on Home page?
Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#50730 Copied

KMenear

Participant

March 19, 2015 at 12:29

Hi Eva,

I am trying to get my products to show up as featured products on the Home page, or as New products, either one is fine. It seems there is some kind of error, because when I set a product as featured (by clicking the star) or as New, the entire Home Page, other than the top menu, disappears. If I unclick the star on the product, or take away the ‘New’ designation, the rest of the Home Page (with the main slider and footer) returns. I am simply trying to get my Home Page to look like the actual theme demo. I will send the credentials in private content, thank you for your help.

-Kevin

Please, contact administrator
for this information.

#50863 Copied

Olga Barlow

Support staff

March 19, 2015 at 15:46

Hello,

Could you, please, update theme to latest version 3.0?
Current version of your theme is not compatible with WooCommerce 2.3.x. Delete wp-content/themes/blanco/woocommerce folder before theme update.

Regards,
Olga Barlow

#50926 Copied
Tagged: add products, problem, solution, support, themes, woocommerce, wordpress
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