Forum Replies Created

Viewing 30 posts - 18,811 through 18,840 (of 31,382 total)
1 2 3 … 627 628 629 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 19:57

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #50999 Copied In reply to: Woocommerce Products Not Displaying Correctly on Home Page
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 19:53

    Hello,

    1. On this page https://www.8theme.com/demo/idstore/dark/?page_id=3666 when you view pictures in lightbox, all featured images are shown from this page.

    2. Navigate to Portfolio -> Edit project page-> at the right sidebar you can add featured images. When you upload images for featured image of a project you should select “Uploaded to this post” from drop down menu and click “Set featured image”:

    3. Recently created projects are shown in that section.

    4. Use this code in custom.css file:

    .portfolio-image img {
    width: 100% !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #50997 Copied In reply to: Portfolio page issues
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 19:00

    Hello,

    Thank you for providing us with information.
    We’ll forward it to our developers.

    Regards,
    Eva Kemp.

    #50987 Copied In reply to: SKU not displayed on variable product page
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 18:56

    Hello,

    Unfortunately we don’t have the exact date of a new release as the theme is being tested by our developers currently.
    You can check our site for new updates.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    #50984 Copied In reply to: The theme does not follow the WooCommerce standards
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 18:55

    Hello,

    Please use this code in custom.css:

    .menu .menu-full-width .nav-sublist-dropdown ul > li {
    margin-right: 30px !important;
}

    Regards,
    Eva Kemp.

    #50983 Copied In reply to: how to add space between menus
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 18:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #50977 Copied In reply to: How do i make a 3 coloum menu?
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 18:49

    Hello,

    That’s the normal review box for logged in customer.
    What is it that doesn’t satisfy you?

    Regards,
    Eva Kemp.

    #50976 Copied In reply to: Reviews
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 18:46

    Hello @FastcoUSA,

    I’ve updated the theme.
    Please check your site and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #50975 Copied In reply to: Fatal error:Xmarket
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 18:10

    Hello,

    Go to Woocommerce > Settings > Accounts tab and untick “Automatically generate username from customer email”, then check registration.

    Thank you.
    Regards,
    Eva Kemp.

    #50971 Copied In reply to: Wrong email registration account
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:59

    Hello,

    To correct all categories you need go to Products > Categories > open a category and re-save it. Errors will disappear.

    Thank you.
    Regards,
    Eva Kemp.

    #50966 Copied In reply to: Errors after updating theme when I open category page
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:57

    Hello,

    We’d like to help you but unfortunately we can’t see the issue:
    http://storage1.static.itmages.com/i/15/0319/h_1426784060_1263575_15ab7a6248.png

    Please show a screenshot of the Shop page that you see.

    Thank you.
    Regards,
    Eva Kemp.

    #50965 Copied In reply to: back ground and spacing
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:51

    Hello,

    Please try to use this code instead of the one that you’ve written:

    .side-area-icon i:before {
content: "\f002" !important;
font-family: FontAwesome !important;
font-size: 24px;
padding-top: 2px;
color: #fff;
}

    Thank you.
    Regards,
    Eva Kemp.

    #50964 Copied In reply to: Gallery View on Mobile
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:30

    Hello,

    To add space above “Add to Cart” button you need use this code:

    .product-information .product-name-price {
    height: 150px;
}

    Thank you.
    Regards,
    Eva Kemp.

    #50960 Copied In reply to: Problem with template child
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:21

    Hello,

    Do you want to show more than 5 stars or make the stars bigger in size?

    Regards,
    Eva Kemp.

    #50958 Copied In reply to: Star Rating Image
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:14

    Hello @FastcoUSA,

    Please provide us with wp-admin panel credentials in Private Content as well.

    Thank you.
    Regards,
    Eva Kemp.

    #50955 Copied In reply to: Fatal error:Xmarket
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 17:02

    Hello,

    Thank you, but we also need FTP host, FTP username, FTP password.

    Regards,
    Eva Kemp.

    #50952 Copied In reply to: WooCommerce Update issue
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 15:53

    Hello,

    Please create a back up of your files and database and provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #50934 Copied In reply to: WooCommerce Update issue
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 15:50

    Hello,

    We’re sorry, but the issue is still being investigated.
    Once there is some news we’ll inform you.

    Thank you for your patience.

    Regards,
    Eva Kemp.

    #50933 Copied In reply to: Single product page, size image + previous/next buttons
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 15:18

    Hello,

    1. Please add this code in custom.css file:

    .footer-product {
   display: none;
}

    2. Use this code in custom.css:

    .product-navigation .next-product .hide-info {
    left: none !important;
    right: 1px !important;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #50916 Copied In reply to: Hide Wishlist and Quick view and Other
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 15:03

    Hello,

    You need import Essential Grid data as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid and create a page as I described in the last post.

    Thank you.
    Regards,
    Eva Kemp.

    #50913 Copied In reply to: Diffrent Menu and Theme Template for a specific page
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 15:01

    Hello,

    I’ve changed permalinks settings to default and then back to Post name and now projects links are opened successfully.
    Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    #50912 Copied In reply to: Problem with the translation links
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 14:55

    Hello,

    Sorry, but FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #50907 Copied In reply to: Portfolio/Pruducts Translation
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 14:17

    Hello,

    We’ve checked the files and that error message is called by Woocommerce plugin. You need contact their support and they should provide you with the code for changing that message.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    #50900 Copied In reply to: Two login form related bugs
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 13:58

    Hello,

    Please clear browser cache and check the products again.

    Thank you.
    Regards,
    Eva Kemp.

    #50888 Copied In reply to: Wishlist and Quick View
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 13:49

    Hello,

    Please try to add this code in custom.css file:

    .widget_layered_nav {
    width: 280px;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #50884 Copied In reply to: Sidebar Width
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 13:31

    Hello,

    Please give us permissions to be able to view site files via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    #50882 Copied In reply to: Woocommerce shopping cart errors
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 13:28

    Hello,

    That grid layout was made with help of Essential Grid plugin https://www.8theme.com/demo/docs/royal/#!/essential_grid .
    You can use Essentials Grid element from Visual Composer editor and select the grid you create.
    More information is described in the plugin documentation:
    http://essential.themepunch.com/documentation/

    Thank you.
    Regards,
    Eva Kemp.

    #50881 Copied In reply to: Problem with portfolio and essential grid
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:40

    Hello,

    The problem may be caused by lack of memory. Try to increase memory_limit value on a server where your site is hosted and check the plugin after that.

    Thank you.
    Regards,
    Eva Kemp.

    #50868 Copied In reply to: Ultimate_VC_Addons freeze up the Admin Area
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:32

    Hello,

    I’ve clicked “Do not show this popup again” in the appeared window and it has been hidden. After the second visit to the Home page pop up wasn’t shown.
    Please try to check it again in another browser.

    Thank you.
    Regards,
    Eva Kemp.

    #50864 Copied In reply to: Promo popup – don't show again – is not working
    Avatar: Eva
    Eva Kemp
    Participant
    March 19, 2015 at 12:28

    Hello,

    We recommend you to update the theme to the latest version 2.6.3 which is compatible with the latest Woocommerce version.
    Also update required plugins https://www.8theme.com/download-plugins/ .

    Create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    #50862 Copied In reply to: Further question regarding CSS in Question previously asked
  • 1 2 3 … 627 628 629 … 1,045 1,046 1,047
    Viewing 18,840 results - 18,811 through 18,840 (of 31,382 total)
Viewing 30 posts - 18,811 through 18,840 (of 31,382 total)
1 2 3 … 627 628 629 … 1,045 1,046 1,047

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