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Fatal error:Xmarket - by muiere2 - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

muiere2

Participant

March 1, 2015 at 09:21

I am receiving an error message after last woocommerce update. It appears to be displaying on all the pages on my site.

Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/iphidersoftware/public_html/giftcardsoutlet.com/wp-content/themes/xmarket/woocommerce/content-product.php on line 50

I have also received this message.Your theme has bundled outdated copies of WooCommerce template files.

Please assist thus i do not loose further customers and orders

#46457 Copied

10 Answers

Eva Kemp

Support staff

March 2, 2015 at 15:13

Hello,

You need edit the file wp-content/themes/xmarket/woocommerce/content-product.php on line 50 and replace $woocommerce->get_image_size with wc_get_image_size.
You shouldn’t worry concerning that message as we modified some Woocommerce files in wp-content/themes/xmarket/woocommerce directory and old versions can be written in those files but that notification won’t affect your site work.

Thank you.
Regards,
Eva Kemp.

#46610 Copied

FastcoUSA

Participant

March 19, 2015 at 15:38

I am having this same issue.
Really need this fixed as soon as possible.
Customers cant purchase products.

URL error:

http://www.fastcousa.com/?page_id=245

http://www.fastcousa.com/?page_id=244

http://www.fastcousa.com/?page_id=243

http://www.fastcousa.com/?product=spline-drive-1pc-black

I am having trouble figuring out how to update my theme as well.

Thank you.

#50923 Copied Theme version: 1.6 Xmarket WooCommerce version: 2.3.7

FastcoUSA

Participant

March 19, 2015 at 15:57

I should have noted, I am getting several different fatal errors.

on “My Account” Page:

Fatal error: Call to undefined method WooCommerce::show_messages() in /home/content/15/10934915/html/wp-content/themes/xmarket/woocommerce/myaccount/my-account.php on line 9

http://www.fastcousa.com/?page_id=245

on “Cart” page:

Fatal error: Call to undefined method WooCommerce::show_messages() in /home/content/15/10934915/html/wp-content/themes/xmarket/woocommerce/cart/cart.php on line 9

http://www.fastcousa.com/?page_id=243

on “Checkout” page:

Fatal error: Call to undefined method WooCommerce::show_messages() in /home/content/15/10934915/html/wp-content/themes/xmarket/woocommerce/checkout/form-checkout.php on line 3

http://www.fastcousa.com/?page_id=244

on some products:
Fatal error: Call to undefined method WooCommerce::attribute_label() in /home/content/15/10934915/html/wp-content/themes/xmarket/woocommerce/single-product/add-to-cart/variable.php on line 23

http://www.fastcousa.com/?product=spline-drive-1pc-black

Please and thank for any help!

Best,
Pete Murray

#50935 Copied Theme version: 1.6

FastcoUSA

Participant

March 19, 2015 at 16:21

Please note, I need help on this immediately. Our company is losing sales in the meantime due to this.

#50941 Copied Theme version: 1.6 Xmarket WooCommerce version: 2.3.7

Brian Johnson

Member

March 19, 2015 at 16:39

Hello

An update will fix most of the errors. How to make an update you can watch here and read here. Please backup your site before update. You may also provode us with ftp credentials after backup to let us help you with update.

With best regards
Brian Johnson

#50947 Copied

FastcoUSA

Participant

March 19, 2015 at 17:10

Thank You, Brian.

I cannot find the update Xmarket zip on themeforest.
Can you update my theme for me?

I have provided my FTP info below.

Thank you greatly.

Please, contact administrator
for this information.

#50954 Copied Theme version: 1.6 Xmarket WooCommerce version: 2.3.7

Eva Kemp

Support staff

March 19, 2015 at 17:14

Hello @FastcoUSA,

Please provide us with wp-admin panel credentials in Private Content as well.

Thank you.
Regards,
Eva Kemp.

#50955 Copied

FastcoUSA

Participant

March 19, 2015 at 17:21

Gotcha. Thanks.

Please, contact administrator
for this information.

#50957 Copied Theme version: 1.6 Xmarket WooCommerce version: 2.3.7

FastcoUSA

Participant

March 19, 2015 at 17:51

could you pleas notify me when you have updated the theme?

thank you

-pete

#50963 Copied

Eva Kemp

Support staff

March 19, 2015 at 18:46

Hello @FastcoUSA,

I’ve updated the theme.
Please check your site and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#50975 Copied
Tagged: fatal error, plugin, themes, troubleshooting, woocommerce, wordpress, xmarket
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