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Cannot scroll on product pages - by fredwerk

This topic has 4 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Robert Hall

  • Avatar: fredwerk
    fredwerk
    Participant
    March 19, 2015 at 18:43

    Hi,

    When I go on a product page, I initially cannot scroll down unless I refresh the page then it’s fine. This is issue doesn’t seem to appear on other non product pages.

    I also deactivated all plugins and issue still persists. However I changed the theme to Twenty Fifteen and the issue is not happening and all is good.

    Please have a look.

    Many thanks,

    #50974 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 19, 2015 at 20:11

    Hello,

    I’ve checked your site and scrolling is working fine.
    What browser are you checking in?

    Regards,
    Eva Kemp.

    #51006 Copied
    Avatar: fredwerk
    fredwerk
    Participant
    March 19, 2015 at 20:30

    Hi,

    Scrolling works fine on all pages but not the product page itself.

    I mainly use Chrome (Version 42.0.2311.39 beta (64-bit))

    Issue is also appearing on latest Safari and Firefox.

    If I resize the browser window, then scrolling works.

    #51017 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 20, 2015 at 09:37

    Hello,

    I’ve checked scrolling and it’s working fine. Please see screenshot: http://prntscr.com/6j0jip
    Perhaps you have a large screen resolution and that’s why you can’t scroll.

    Regards,
    Robert Hall.

    #51103 Copied
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