Topic: Cannot scroll on product pages - by fredwerk
fredwerk
Participant
March 19, 2015
6:43 pm
Hi,
When I go on a product page, I initially cannot scroll down unless I refresh the page then it’s fine. This is issue doesn’t seem to appear on other non product pages.
I also deactivated all plugins and issue still persists. However I changed the theme to Twenty Fifteen and the issue is not happening and all is good.
Please have a look.
Many thanks,
Eva Kemp
Support staff
March 19, 2015
8:11 pm
Hello,
I’ve checked your site and scrolling is working fine.
What browser are you checking in?
Regards,
Eva Kemp.
fredwerk
Participant
March 19, 2015
8:30 pm
Hi,
Scrolling works fine on all pages but not the product page itself.
I mainly use Chrome (Version 42.0.2311.39 beta (64-bit))
Issue is also appearing on latest Safari and Firefox.
If I resize the browser window, then scrolling works.
Robert Hall
Support staff
March 20, 2015
9:37 am
Hello,
I’ve checked scrolling and it’s working fine. Please see screenshot: http://prntscr.com/6j0jip
Perhaps you have a large screen resolution and that’s why you can’t scroll.
Regards,
Robert Hall.
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