PROBLEM WITH PLUGIN WooCommerce Product Add-ons

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: smartsocialmedia
    smartsocialmedia
    Participant
    February 5, 2015 at 15:22

    Dear,

    Your theme is in the last version, and woocommerce too, since your lastupdate of your theme, the plugin
    WooCommerce Product Add-ons last version 2.7.0 not works with your theme Blanco, i cannot on a new product add a addon. when i clik on the button “new addon group” in general product, that not works

    I contacted woocommerce but not answer, and i wait equally you check this problem.

    thank’s i gige you my private content for check

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 5, 2015 at 17:59

    Hello,

    Please check that plugin with default WordPress theme. It’s not working there too.
    So you have to wait for an answer from Woocommerce support.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: alemdag
    alemdag
    Participant
    March 19, 2015 at 23:14

    Hello,

    I have the same issue. I use IDStore + WooCommerce + WooCommerce Product Add-ons, all new setup (latest version). If no add-ons for products, cart is working fine, if I use add-ons, adds nothing to the cart.

    Do I understand right that this is a WooCommerce issue?

    Avatar: Eva
    Eva Kemp
    Support staff
    March 20, 2015 at 09:11

    Hello @alemdag,

    Please try to disable Ajax “Add To Cart” in Theme Options > Single Product Page and check the plugin work after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: alemdag
    alemdag
    Participant
    March 20, 2015 at 20:41

    Thank you Eva, yes it did work.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 20, 2015 at 21:48

    Hello @alemdag,

    You’re welcome.

    Regards,
    Eva Kemp.

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