Page 621 – 8theme.com

Forum Replies Created

Viewing 30 posts - 18,601 through 18,630 (of 31,382 total)

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Eva Kemp

Participant

March 23, 2015 at 18:09

Hello,

Please provide us with wp-admin panel credentials as well.

Thank you.
Regards,
Eva Kemp.

#51772 Copied In reply to: Home page error, demo data error, and woo commerce error

Eva Kemp

Participant

March 23, 2015 at 18:07

Hello,

Just to clarify: do you want to hide slider on mobile devices?

Regards,
Eva Kemp.

#51770 Copied In reply to: Main page product image border

Eva Kemp

Participant

March 23, 2015 at 18:03

Hello,

You can remove the file /woopress/woocommerce/single-product/related.php and original related.php file will be loaded for related products display.

Thank you.
Regards,
Eva Kemp.

#51769 Copied In reply to: Changing the slider related products

Eva Kemp

Participant

March 23, 2015 at 17:53

Hello,

May we update the plugin to check the issue?

Regards,
Eva Kemp.

#51763 Copied In reply to: Icon Box not showing icon

Eva Kemp

Participant

March 23, 2015 at 17:50

Hello @Jonasurs,

We couldn’t connect to FTP with the provided credentials.
Please check them.

Thank you.
Regards,
Eva Kemp.

#51761 Copied In reply to: Checkout issues / Latest Update

Eva Kemp

Participant

March 23, 2015 at 17:48

Hello,

Please provide us with FTP credentials. We’ll check the issue with Wishlist plugin.
Thank you.

Regards,
Eva Kemp.

#51760 Copied In reply to: Page empty: Visual Composer has new version

Eva Kemp

Participant

March 23, 2015 at 17:45

Hello @gaz,

We’re sorry for a delay.
The problem with theme options may be caused by some rewrite rules.
Please contact your host and ask them to check if settings are correct for mod_rewrite and if there are any rewrite rules are written on a server.

Thank you.
Regards,
Eva Kemp.

#51758 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Participant

March 23, 2015 at 17:40

Hello,

There is no robots.txt file in the theme folder as well as in the root of your site.
You can check it via FTP.
We recommend you to contact some SEO specialists concerning this issue or create robots.txt file due to the instruction.

Thank you.
Regards,
Eva Kemp.

#51756 Copied In reply to: Description not showing in Google search – SEO
Eva Kemp

Participant

March 23, 2015 at 16:41
Hello,

Please try to add this code in custom.css file:

img.hide-image { height: 200px; }

Thank you.
Regards,
Eva Kemp.
#51742 Copied In reply to: why some of the titles on product page do not display properly?
Eva Kemp

Participant

March 23, 2015 at 16:36

Hello,

I’ve deactivated YITH WooCommerce Wishlist plugin and site is working now.
Please clear browser cache and check.
Also update the theme to the latest 2.6.3 version and remove “woocommerce” folder in the directory wp-content/themes/legenda before update.
Create a back up of the files and database before update!
https://www.8theme.com/demo/docs/legenda/index.html#!/installation_upgrade > Theme Upgrade.

Thank you.
Regards,
Eva Kemp.

#51739 Copied In reply to: Page empty: Visual Composer has new version

Eva Kemp

Participant

March 23, 2015 at 16:24

Hello,

We’re sorry for the troubles.
It won’t happen again.
Has your issue been resolved?

Thank you.
Regards,
Eva Kemp.

#51734 Copied In reply to: Search bar on mobile
Eva Kemp

Participant

March 23, 2015 at 16:21
Hello,

The problem with quantity button is caused by WooCommerce Quantity Increment plugin. If you disable it all buttons will be similar.
To fix the issue with login popup window in boxed layout add this code in style.css of your child theme:

.boxed .login-link .login-popup { left: -220px !important; }

Thank you.
Regards,
Eva Kemp.
#51731 Copied In reply to: Woopress Multiple Issues
Eva Kemp

Participant

March 23, 2015 at 16:13
Hello,

I’ve added this code in functions.php file in the child theme folder:

<?php add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' ); function theme_enqueue_styles() { wp_enqueue_style( 'child-style', get_stylesheet_uri(), array( 'bootstrap', 'parent-style' ) ); }

and removed @import url("../woopress/style.css"); in style.css file.

Thank you.
Regards,
Eva Kemp.
#51727 Copied In reply to: Child Theme Changes Not Showing Since Update
Eva Kemp

Participant

March 23, 2015 at 16:11

Hello,

There are only files for Russian translation in wp-content/themes/royal/languages directory, but no files for Turkish translation.
Please read attentively how to translate the theme:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Thank you.
Regards,
Eva Kemp.

#51726 Copied In reply to: Main page product image border

Eva Kemp

Participant

March 23, 2015 at 16:05

Hello,

Please take our apologies for a delay.
We still can’t connect to FTP.
Seems your host is blocking access.
Please ask theme if there are any restrictions for FTP and if our IP is required for whitelisting to get FTP access.

Thank you.
Regards,
Eva Kemp.

#51725 Copied In reply to: Portfolio/Pruducts Translation

Eva Kemp

Participant

March 23, 2015 at 16:01

Hello,

How to install demo data is described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

Please follow the instruction.

Thank you.
Regards,
Eva Kemp.

#51721 Copied In reply to: Sidebar with product catagory

Eva Kemp

Participant

March 23, 2015 at 16:00

Hello,

Could you please show a screenshot what arrows you want to be displayed?

Thank you.
Regards,
Eva Kemp.

#51718 Copied In reply to: Navigation arrow on mobile

Eva Kemp

Participant

March 23, 2015 at 15:58

Hello,

Are FTP credentials used for the correct FTP account? In that account I see 3 themes available, but in wp-admin panel of http://www.accorex.com/demo/ there is only one theme and it’s “Twenty Twelve”.
Please provide us with FTP credentials for the site http://www.accorex.com/demo/ .

Thank you.
Regards,
Eva Kemp.

#51717 Copied In reply to: Error themes/royal/framework/init.php on line 27

Eva Kemp

Participant

March 23, 2015 at 15:54

Hello,

You can upload screenshot image to some image storage, for example http://imgur.com/ , and provide us with a link.

Thank you.
Regards,
Eva Kemp.

#51714 Copied In reply to: Shortcode in Static Block not centering

Eva Kemp

Participant

March 23, 2015 at 15:53

Hello,

Could you please show a screenshot where you want to customize text style?

Thank you.
Regards,
Eva Kemp.

#51713 Copied In reply to: Popup Maker Plugin Formatting Issues

Eva Kemp

Participant

March 23, 2015 at 15:49

Hello,

You can download the latest plugin version from this link:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#51709 Copied In reply to: New Version of Master Slider 2.10.2

Eva Kemp

Participant

March 23, 2015 at 15:48

Hello,

We recommend you to update the theme and Woocommerce plugin to latest versions.
Create a back up of your files and database before update!
Also update all required plugins which you can download here https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#51706 Copied In reply to: Add to cart executed again when navigating 'back'
Eva Kemp

Participant

March 23, 2015 at 15:42
Hello,

Please try to use this code:

img.attachment-shop_single.wp-post-image { height: 200px; }

Thank you.
Regards,
Eva Kemp.
#51703 Copied In reply to: Product image size and category order
Eva Kemp

Participant

March 23, 2015 at 15:39

Hello,

Some 3rd-party plugins may be incompatible with our theme.
Sorry, but we can’t guarantee full compatibility of all plugins.

Please take our apologies for inconveniences.
Regards,
Eva Kemp.

#51702 Copied In reply to: Stripe payment option not showing in Checkout

Eva Kemp

Participant

March 23, 2015 at 15:37

Hello,

Unfortunately there is no such option. Sorry.

Regards,
Eva Kemp.

#51701 Copied In reply to: Product order page

Eva Kemp

Participant

March 23, 2015 at 15:32

Hello,

Please look at the screenshot:
https://s3.amazonaws.com/fvd-data/notes/168674/1427121015-unJmIE/screen.png

The front page is shown.
Please provide us with direct link where you’re getting 404 error.

Thank you.
Regards,
Eva Kemp.

#51699 Copied In reply to: Cannot set "Front-page"

Eva Kemp

Participant

March 23, 2015 at 15:25

Hello,

I’ve edited style.css and functions.php files in woopress-child folder and now the changes are shown.
Please clear browser cache or check the site in another browser.

Thank you.
Regards,
Eva Kemp.

#51696 Copied In reply to: Child Theme Changes Not Showing Since Update

Eva Kemp

Participant

March 23, 2015 at 15:09

Hello,

Could you please show a screenshot of the issue you’re talking about?

Thank you.
Regards,
Eva Kemp.

#51685 Copied In reply to: image to go full width on page like revslider
Eva Kemp

Participant

March 23, 2015 at 14:31
Hello,

To remove brand name from single products page you need add this code in custom.css file:

.single-product-sidebar .product-brands { display: none !important; }

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Please clarify what you want to modify with site display in a tablet?

Thank you.
Regards,
Eva Kemp.
#51668 Copied In reply to: wishlist-page empty
Eva Kemp

Participant

March 23, 2015 at 13:48
Hello,

Sorry for a delay.
I’ve also added this code:

.badge-number { display: block !important; }

Please check cart icon now.
Unfortunately we couldn’t connect to FTP.
Please check the credentials.

Thank you.
Regards,
Eva Kemp.
#51659 Copied In reply to: Woopress Multiple Issues
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Viewing 18,630 results - 18,601 through 18,630 (of 31,382 total)

Viewing 30 posts - 18,601 through 18,630 (of 31,382 total)

← 1 2 3 … 620 621 622 … 1,045 1,046 1,047 →

Forum Replies Created

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