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Cannot set "Front-page" - by Traithep

This topic has 13 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

Traithep

Participant

March 16, 2015 at 11:42

Dear Team,

I cannot set front page of my customer’s site: http://elvira.co.th

Currently it’s showing 404 errors all the time.

Could you please help us take a look at this?

I’m putting login credential in private info.

Thank you very much

Leng

Please, contact administrator
for this information.

#49794 Copied Theme version: 1.7 WooCommerce version: 2.2.11

12 Answers

Eva Kemp

Support staff

March 16, 2015 at 11:56

Hello,

Go to Settings > Reading and set a page for the front page field.

Thank you.
Regards,
Eva Kemp.

#49805 Copied

Traithep

Participant

March 16, 2015 at 15:17

Dear Eva,

Thank you very much for your reply. However, it does not work, I saved the setting as you’ve suggested and seems like WP dose not pick up the setting i chose.

Is there anything else I can do do solve this?

Thanks so much

Regards,

#49887 Copied

Robert Hall

Support staff

March 16, 2015 at 16:04

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#49906 Copied

Traithep

Participant

March 17, 2015 at 04:07

Dear Robert,

Thank you very much for your reply. I’m putting my FTP in private content 🙂

Thanks so much

Regards,

Leng

Please, contact administrator
for this information.

#50041 Copied

Eva Kemp

Support staff

March 17, 2015 at 15:09

Hello,

As I see front page is shown.
Please clear browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#50192 Copied

Traithep

Participant

March 23, 2015 at 09:49

Dear Eva & Robert,

The problem still persisted … 🙁 It is so weird, i saw the site shows nicely few hours after Robert requested for my FTP. Then, today I see this 404 page came back again.

There was nobody touching this “Settings > Reading” part for sure. I just wonder what did Robert do to solve the issue last time? you just uploaded new sets of theme and plugin??

Thanks so much…

Leng

#51612 Copied

Eva Kemp

Support staff

March 23, 2015 at 15:32

Hello,

Please look at the screenshot:
https://s3.amazonaws.com/fvd-data/notes/168674/1427121015-unJmIE/screen.png

The front page is shown.
Please provide us with direct link where you’re getting 404 error.

Thank you.
Regards,
Eva Kemp.

#51699 Copied

Traithep

Participant

March 29, 2015 at 15:41

Dear EVA,

I’m sorry for late reply.

Here is the thing, the 404 page current shows on here: http://elvira.co.th/

The weird thing is… it keeps occurring once in a while and every time when you check it, it seems to be resolved by itself — if you did not do anything with it.

Now the problem came back and it persisted more than 6 hours already.

please help us take a look 🙂

thanks so much 🙂

Regards,

#53064 Copied

Eva Kemp

Support staff

March 30, 2015 at 10:20

Hello,

Are still experiencing the issue?
As I see the front page is shown. Please check the site in another browser.

Regards,
Eva Kemp.

#53112 Copied

Traithep

Participant

April 1, 2015 at 16:48

Dear Eva,

I cleared cache every time and still it does not work. I even cleared everything from the “beginning of time” (in Chrome browser)

The URL that caused problem is: http://elvira.co.th/

However, i found one interesting thing today, i just found that http://elvira.co.th/en/ works perfectly fine

but the default language of our site is “THAI” and http://elvira.co.th still does not work…

#53985 Copied

Brian Johnson

Member

April 2, 2015 at 13:52

Hello

Maybe you have added some pages and changed permalink structure. You may check your WP reading settings after this operations and resave your frontpage.

With best regards
Brian Johnson

#54196 Copied

Eva Kemp

Support staff

April 2, 2015 at 13:52

Hello,

I’ve set home page in Settings > Reading.
Please clear browser cache and check the site now.

Thank you.
Regards,
Eva Kemp.

#54197 Copied
Tagged: customization, front-page, optimization, templates, woocommerce, wordpress
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