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Stripe payment option not showing in Checkout

This topic has 4 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Robert Hall

  • Avatar: nataliab
    nataliab
    Participant
    March 22, 2015 at 13:59

    I have WooCommerce subscription plugin and Stripe Payment Gateway plugin installed (from WooThemes) and the stripe payment option is not showing in the Checkout page.

    Other built-in payment options are showing..

    Is this because the theme doesn’t support it?

    Thank you in advance!

    #51489 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 23, 2015 at 15:39

    Hello,

    Some 3rd-party plugins may be incompatible with our theme.
    Sorry, but we can’t guarantee full compatibility of all plugins.

    Please take our apologies for inconveniences.
    Regards,
    Eva Kemp.

    #51702 Copied
    Avatar: nataliab
    nataliab
    Participant
    March 24, 2015 at 09:12

    I updated all plugins.. it’s showing now. Thanks!

    #51900 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 24, 2015 at 09:12

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    #51901 Copied
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