We can’t connect to FTP getting the following error:
Response: 421 50 users (the maximum) are already logged in, sorry
Error: Could not connect to server
Please give us access to FTP.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 21, 2015 at 09:02
Hello,
In cache plugin settings you had option “Object Cache option” enabled, which caused the issue.
We’ve disabled it and now the menu is working fine.
Please clear browser cache and check.
Concerning the search you have to use some 3rd-party plugin to get search results as you want.
Sorry for inconveniences.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 21, 2015 at 08:54
Hello,
I’ve resaved permalinks settings.
Please clear browser cache and check.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 21, 2015 at 08:51
Hello,
The problem is with your domain name, exactly with the symbol ä. Chrome doesn’t identify it and show domain ulr as http://www.xn--logopdie-sprachspatz-fzb.de/ , but in Firefox the symbol ä can be read and the url is redirected to the correct domain http://www.logopädie-sprachspatz.de/ .
When I check host name of the domain logopädie-sprachspatz.de it can’t be found:
host -a logopädie-sprachspatz.de
Trying "logop\195\164die-sprachspatz.de"
Host logopädie-sprachspatz.de not found: 3(NXDOMAIN)
That’s why your site isn’t working correctly.
You need resolve this domain issue with your host and make the domain http://www.logopädie-sprachspatz.de accessible due to this symbol ä.
Thank you for understanding.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 21, 2015 at 08:18
Hello @biromax,
Do you want to show “In Stock” on Shop page or single product page?
It can’t be shown on Shop page. If a product is in stock it’s available for adding to cart, and if it’s not the label “Out of Stock” shown and “Read More” button appears instead of “Add to Cart”.
Please take our apologies.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 23:07
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 23:02
Hello,
You don’t need to buy the plugins, you can download the latest versions of them at this link: https://www.8theme.com/download-plugins/ .
You need overwrite old plugin folder with a new one via FTP in wp-content/plugins directory.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 23:00
Hello,
I’ve just checked product categories and haven’t seen any errors. They are shown fine.
Please clear browser cache and check again or check in another browser.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 22:56
Hello,
Text “Your cart is currently empty” can be translated in Theme Options > Shop > Text for empty cart.
Please check it.
As I see now Woocommerce buttons “Select Options” are translated after I had moved files.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 22:52
Hello,
You’re using old theme version.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 22:13
Hello,
Sorry for a delay.
I’ve reuploaded .po, .mo files from wp-content/languages/plugins directory to wp-content/plugins/woocommerce/i18n/languages. Please clear browser cache and check your Shop page now.
I’ve created “Demo Portfolio” project in wp-admin panel > Portfolio.
Please check it.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 20:22
Hello,
You can add an empty Text widget into Footer 1 area in Appearance > Widgets and select static block in Custom Footer section in the home page editor in Page Layout box on the right side.
This way footer will be shown only on your home page but not on other pages.
To display “Out of stock” notification you need select “Do not allow” for “Allow Backorders?” field in Inventory section in a product editor.
Please try it and check.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 19:16
Hello,
The issue with Cart page has been fixed.
Please add this code in custom.css file to change background color for slider buttons:
.button.white {
background-color: blue !important;
border: 1px solid blue !important;
}
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 17:15
Hello,
Please ask your host to increase memory_limit value and after that check the menu.
If the problem still persists provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 17:10
Hello,
At first you need resolve the issue with Woocommerce, after that the problem with size guide should be resolved as well.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 16:11
Hello,
Short description can’t be added for variable product with default WordPress theme too.
You can check it yourself.
You need contact Woocommerce support team to investigate this issue.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 15:56
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
May 20, 2015 at 15:54
Hello,
Please try to reinstall WPML plugin and follow the instruction from WPML documentation.
