Tagged: captcha cant register
When a user trieds to register after filling all the form data and inputting the captcha code there is a error code that says Security Code doenst match no one can register I know the captcha code is correctSite URL: hidden Theme version: 7.1 WooCommerce version: 2.3.9
Thank you but I have updated all plugins I have even disable all pluings and the error is there no one can register because of captcha
Thanks Robert I have clear my cache and if try from the top menu the captcha image wont load and if i GO TO the registration page I can see the captcha but the code is not validated
Please make backup your site and we’ll try to reupdate theme for you.
We can’t connect to FTP getting the following error:
Response: 421 50 users (the maximum) are already logged in, sorry
Error: Could not connect to server
Please give us access to FTP.
I have connected without any problems I will post the user and password in the private content
Now there is an error on your site:
Are there any issues on a server where your site is located?
Do you have any news for me its quite bad I cant sell if my customers cant register. I am quite desperate for help. Thanks
Sorry for a delay.
The problem is caused by your server limits.
You need ask your server administrator to set permissions for files to 777:
After that check registration page.
Thank you, this dint fix the problem, those files are temp files even if I erase them when they get created again they are createad with wrong permisions please I need some light
I’ve created a test file in the directory wp-content/themes/royal/framework/inc/really-simple-captcha/tmp, but the link http://www.zujiss.com/wp-content/themes/royal/framework/inc/really-simple-captcha/tmp/test.php gives 404 error, that the file can’t be found. If you check the directory wp-content/themes/royal/framework/inc/really-simple-captcha/tmp you’ll see the file test.php exists.
So the problem is with your server configuration.
Please contact your hosting provider again.
The issue isn’t related to the script but to the server.
Thank you for understanding.
this is what my server people are saying
This is a WordPress based script and it is not possible to access the content in wp-content directory directly using the mentioned URL.
You or your theme “developer” can create a /tmp directory in your public_html and configure your script to create your files there.
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