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Viewing 30 posts - 15,181 through 15,210 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 20:12

    Hello,

    You need ask your host to enable allow_url_fopen function.
    After that check your site.

    Please take our apologies.
    There are some issues between Envato and 8Theme, so accounts have been closed temporarily.
    We hope access will be restored in a short time.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 20:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 20:09

    Hello @josh.gare,

    I’ve checked your site and Cart page is working fine on mobiles:
    http://storage3.static.itmages.com/i/15/0528/h_1432840045_8029284_25edb3e6c0.png

    Please check it once again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 20:05

    Hello,

    I’ve found the translation only in this file:
    public_html/fontanarosa/wp-content/languages/plugins/woocommerce-it_IT.po.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 20:00

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 19:52

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 19:47

    Hello,

    You need edit the file wp-content/themes/woopress/framework/shoercodes.php (find the section “! Share This Product” on line 1704), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 19:38

    Hello,

    There is no “dev” folder in public_html directory.
    Please specify the exact path to your site files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 19:17

    Hello,

    I’ve checked the pages and haven’t seen any issues in products rows.
    What page do you see the issue?

    Please provide us with product pages examples where buttons are different for different product.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 19:10

    Hello,

    I don’t see “Pick a Size” attribute in Products > Attributes. Please create the attribute at first and then readd variations for products as described here:
    http://docs.woothemes.com/document/variable-product/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 18:59

    Hello,

    Yes, you are right. Woocommerce files should have the same structure in a child theme folder, for example woopress-child/woocommerce/archive-product.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 18:57

    Hello @regaletes,

    Please take our apologies.
    There are some issues between Envato and 8Theme, so accounts have been closed temporarily.
    We hope access will be restored in a short time.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 18:41

    Hello,

    I’ve reuploaded the theme and now you can change products number per row in Theme Options > Products Page Layout > Products per row. Please clear browser cache and check.
    Unfortunately products layout doesn’t work correctly if responsiveness is off.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 18:13

    Hello,

    You need edit the file wp-content/themes/woopress/headers/header-structure.php (depending on what header type you’re using) and add your contact in there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 18:11

    Hello,

    We can’t connect to your FTP account.
    Please provide us with correct FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 18:00

    Hello @Mods,

    You can download plugins and the theme at this link https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:58

    Hello,

    That’s great.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:57

    Hello,

    The email has been sent.
    Please check your mailbox.
    BLOG GRID MOSAIC and BLOG SINGLE POST can be selected in Theme Options > Blog Layout.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:46

    Hello,

    You should update all required plugins which can be downloaded here:
    https://www.8theme.com/download-plugins/ .
    Also your theme is outdated.
    I’ve sent new theme version to your email address. Please check.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:40

    Hello,

    I’ve sent more files to your email address.
    In wp-admin panel go to Tools > Import > WordPress > upload chosen xml file, press Upload File and import; check “Download and import file attachments” and press Submit button.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:28

    Hello,

    I’ve successfully opened the project page http://www.laminotech.webacto.es/essential_grid/vias/
    Please specify what page you can’t access and provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:24

    Hello,

    Please show a screenhsot where you see that text non translated on your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:13

    Hello,

    To have images slider on products page I’ve selected “Images Slider” option for “Product Image Hover” in Theme Options > Products Page Layout. Now your “Bracelets” product has possibility to view images not entering single product page. Don’t forget gallery images should be always uploaded for this effect.
    To make image bigger as on our demo I’ve selected 3 products per row in Theme Options > Products Page Layout > Products per row.

    Clear your browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 17:10

    Hello,

    Sorry, but there is no such option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 16:55

    Hello,

    Please take our apologies.
    There are some issues between Envato and 8Theme, so accounts have been closed temporarily.
    We hope access will be restored in a short time.
    Thank you for understanding.

    I’ve sent theme archive to your email address.

    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 16:52

    Hello,

    I’ve checked the issue with default WordPress theme (Twenty Fifteen) and the issue persists there too.
    You need check mail logs on a server at your hosting company.
    There should be any notices if emails can’t be delivered.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 16:41

    Hello,

    You need contact your host and ask them to increase memory_limit value. After that check the Checkout page and tabs.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 16:38

    Hello,

    We’ve sent Blanco archive to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 16:27

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 28, 2015 at 16:23

    Hello,

    We can’t access your site now getting an error “Server not found”.
    Please provide us with correct url to your site.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 15,210 results - 15,181 through 15,210 (of 31,382 total)
Viewing 30 posts - 15,181 through 15,210 (of 31,382 total)
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