Hello,
Please add this code in custom.css file:
.portfolio-item.columns-count-4 .portfolio-image .btn_group {
margin-top: -17px !important;
}
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.portfolio-item.columns-count-4 .portfolio-image .btn_group {
margin-top: -17px !important;
}
Regards,
Eva Kemp.
Hello,
Sorry, but portfolio copy can’t be created.
Try to select any of skins in Essential Grid settings in Skins section.
Regards,
Eva Kemp.
Hello,
The same issue persists with default WordPress theme too:
http://storage3.static.itmages.com/i/15/0529/h_1432890663_7922849_4222a59477.png
Please pay attention to errors, as you can see files can’t be found in the directory wp-content/plugins/woocommerce/, so the issue is with Woocommerce plugin or there are some restrictions on a server at your host.
We recommend you to contact Woocommerce support team concerning this issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Theme is present on ThemeForest again:
http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
You can download a new version from your account now.
Thank you.
Regards,
Eva Kemp.
Hello,
We imported demo data on our test sites and spam comments weren’t present there.
Try to remove comments in your wp-admin panel and install some plugin that prevents spam posting.
Thank you.
Regards.
Eva Kemp.
Hello,
Please specify what folder your site files are located in.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see you removed the code, so I’ve added it again to custom.css file:
@media (max-width: 480px) {.et_section.parallax-section {
position: static !important;
margin: -20px !important;
background-size: cover !important;
}
.vc_custom_1432806681116 {
background-position: center center !important;
background-size: cover !important;
}}
Please check.
Regards,
Eva Kemp.
Hello,
Did you make any changes in the original theme files?
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
The credentials are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in style.css of your child theme:
.single-product-page .images.shown, .main-image-slider, .single-product-page .span5 {
width: 350px !important;
}
Regards,
Eva Kemp.
Hello,
Could you please show on a screenshot what the issue is with ICONS BOX row?
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve removed your links from my previous post.
I’ve checked on different devices and mobile menu can be closed.
Please check it once more.
Thank you.
Regards,
Eva Kemp.
Hello,
Pop up window and green message box can be closed on our side.
Please clear your browser cache and check again.
Thank you.
Regards,
Eva Kemp.
Hello @Chic2Chic,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello @daniel50409,
Logo was uploaded directly in the page editor in the section “Custom logo for this page”. I’ve deleted it. Please check your site now.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Thank you.
Regards,
Eva Kemp.
Hello,
Posts should be imported when you install demo data.
Please provide us with wp-admin panel credentials and specify how you want your Blog page to look like.
Thank you.
Regards,
Eva Kemp.
Hello,
Try to edit the file wp-content/themes/royal/woosearchform.php on line 15 and remove or comment the code <input type="hidden" name="post_type" value="product" /> and you’ll have default search.
Regards,
Eva Kemp.
Hello,
The theme is present on ThemeForest again:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
You can download it from your account.
Regards,
Eva Kemp.
Hello,
The theme is present on ThemeForest again:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
You can download it from your account.
Regards,
Eva Kemp.
Hello,
Could you please show on our demo page how you want it to be looked like?
Provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately the same portfolio page can’t be created. It can be only one.
You can try to change templates in essential grid settings to make the page more familiar with original portfolio page.
Thank you.
Regards,
Eva Kemp.
Hello,
You can download themes at this link https://www.8theme.com/download-plugins/ , just enter your purchase code to have possibility for download.
Please take our apologies.
There are some issues between Envato and 8Theme, so accounts have been closed temporarily on ThemeForest site.
We hope access will be restored in a short time.
Thank you for understanding.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Go to Appearance > Widgets and drag “Woocommerce Product Categories” widget into Shop Sidebar area and select order type there.
Regards,
Eva Kemp.
Hello,
Please show a screenshot what you want to achieve.
Thank you.
Regards,
Eva Kemp.
Hello,
You have to recreate footer as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/9_footer
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You can create that portfolio page with Essential Grid which is included in the theme.
Please refer to the documentation how to create a grid:
http://essential.themepunch.com/documentation/#creating_your_first_grid
To show projects you need select “Project” in “Post Types” field in “Source” section when creating a grid. Then select your porfolio categories in “Post Categories” fields.
Thank you.
Regards,
Eva Kemp.