Issue Woocommerce extension Variation Swatches and Photo after the upgrade theme

11 replies3 participantsUpdated by Eva Kemp

  • Avatar: heelsfootwear
    heelsfootwear
    Participant

    I’m currently using the WooCommerce Variation Swatches and Photos plugin. I has the version Blanco Theme 2.9 and working fine the plugin, currently upddate the theme to version 3.1 and my plugin not working. the issue is show variation but when i select go to the top page.

    My site is heelsfootwear.com is it possible for you help me to fix this issue? Thank you.

    #64173 Copied Theme version: 3.1 WooCommerce version: 2.3.8

    11 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to page where you have this issue and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #64174 Copied
    Avatar: heelsfootwear
    heelsfootwear
    Participant

    Hi Robert

    i send the credentials in private content, thanks for your help.

    Best Regards,
    Leonard

    Please, contact administrator
    for this information.
    #64652 Copied Theme version: 3.1 WooCommerce version: 2.3.8
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but your credentials aren’t correct.

    Regards,
    Robert Hall.

    #64694 Copied
    Avatar: heelsfootwear
    heelsfootwear
    Participant

    The credentials uin the private content.

    Please, contact administrator
    for this information.
    #64980 Copied Theme version: 3.1 WooCommerce version: 2.3.8
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #64994 Copied
    Avatar: heelsfootwear
    heelsfootwear
    Participant

    Done in private content

    Thanks

    Please, contact administrator
    for this information.
    #65021 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see you’re using two Blanco themes. Please remove the old version and try to reupdate new theme.
    Don’t forget to make backup your site before updating.

    Regards,
    Robert Hall.

    #65028 Copied
    Avatar: heelsfootwear
    heelsfootwear
    Participant

    my plugin not working. the issue is show variation but when i select go to the top page.

    I install again all plugins and theme but not work.

    My site is heelsfootwear.com is it possible for you help me to fix this issue? Thank you.

    Please, contact administrator
    for this information.
    #66512 Copied Theme version: 3.1 WooCommerce version: 2.3.9
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Unfortunately Blanco theme isn’t compatible with WooCommerce Variation Swatches and Photos plugin which you’re using.
    You need add variations as described in Woocommerce article:
    http://docs.woothemes.com/document/variable-product/

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #66600 Copied
    Avatar: heelsfootwear
    heelsfootwear
    Participant

    iTS TO BAD THIS RESPONSE, I NMEED PLEASE TO DOWNLOAD THE BLANCO THEME 2.9 THIS VERSION ITS COMPATIBLE

    I NEED YOUR HELP

    BEST REGARDS

    #66625 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    We’ve sent Blanco archive to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    #66725 Copied

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