Forum Replies Created

Viewing 30 posts - 12,721 through 12,750 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:38

    Hello,

    I’ve set mobile menus for both languages.
    Please check it now.

    Also I’ve moved the code you added for tabs from custom.css file to functions.php file as you put it in the wrong file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:24

    Hello,

    The problem was caused by the option “Template Debug Mode” that you enabled in Woocommerce > System Status > Tools tab. I’ve disabled it.
    Please clear browser cache and check product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:15

    Hello,

    There are no files in your public_html folder in the FTP account you provided. Please give us correct login details for the correct site and wp-admin panel credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:12

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version 2.8.1 and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:05

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:02

    Hello,

    If you built your site without those plugins then you can disable them, but if you used them when creating pages then your content will be broken without the plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 11:00

    Hello @TheMissingLink1,

    There is no option for static search form in the theme, you need edit the file wp-content/themes/woopress/framework/theme-functions.php as described in the previous post.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 10:33

    Hello,

    1. I’ve added this code in child style.css:

    .rev_slider_wrapper .tp-bullets .bullet {
        height: 100px !important;
    }

    Please check slider thumbnails now.

    2. I’ve added this code in child style.css:

    .ms-slide .ms-slide-bgcont img {
        width: 100% !important;
        height: 100% !important;
    }

    3. To add content to header you need edit the file wp-content/themes/royal/headers/header-structure-3.php.

    4. Please refer to these articles:
    http://blog.webguysaz.com/2013/10/31/add-woocommerce-view-all-pagination-option-to-product-listings/
    http://raison.co/woocommerce-pagination-view-all/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 09:50

    Hello,

    “CATEGORY ARCHIVES” can be found in the file wp-content/themes/royal/framework/theme-functions.php (line 837), “SEARCH RESULTS FOR” is also in the file wp-content/themes/royal/framework/theme-functions.php (line 3178).
    “NO PRODUCTS WERE FOUND” is located in the file wp-content/themes/royal/woocommerce/loop/no-products-found.php (line 16).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 09:44

    Hello,

    This is the issue of Chrome latest version. Please read this article:
    https://ma.ttias.be/chrome-44-sending-https-header-by-mistake-breaking-web-applications-everywhere/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 09:27

    Hello,

    We still can’t log in to wp-admin panel.
    Please reset the password.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 09:26

    Hello,

    I’ve disabled Really Simple CAPTCHA plugin as it was causing the issue.
    Please clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 08:51

    Hello,

    Please add this code in custom.css:

    .page-heading-slider {
        margin-top: -30px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 08:24

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:

    h1 {
        font-size: 47px !important;
    }

    Please check your page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 31, 2015 at 08:19

    Hello,

    Unfortunately there is no option to change template for search results page.
    You may create your own search template as described in WordPress documentation:
    https://codex.wordpress.org/Creating_a_Search_Page

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 17:37

    Hello,

    Have you installed ReallySimpleCaptcha plugin separately in Plugins section of wp-admin panel? If so deactivate it and then try to install the theme again.
    If there are still any difficulties please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 17:35

    Hello,

    At first you should import Ess. grid as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/essential_grid
    After that you can add it in VC editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 15:31

    Hello @Stage01,

    Some 3rd-party plugins are causing the issue. I disabled all 3rd-party plugins and kept only the required ones that are included in the theme and VC editor worked fine, even with Ess. Grid plugin enabled.
    Deactivate all 3rd-party plugins and check it yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 15:25

    Hello,

    You can sign up a free account and create a ticket at this link:
    https://www.woothemes.com/my-account/create-a-ticket/
    http://storage3.static.itmages.com/i/15/0730/h_1438266048_9315570_21a6a5b94e.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 15:03

    Hello,

    We still can’t access your site. Here is a screenshot what we see:
    http://storage4.static.itmages.com/i/15/0730/h_1438265010_6013908_f9c58db402.png
    Please ask your host if any Firewall on a server is blocking access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 12:28

    Hello,

    You need add the code into page.php file in wp-content/themes/royal directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 12:22

    Hello,

    1. Yes, you’ll have to make translation again. We’ll fix it in the next theme update and include the text in .po file.

    2. You didn’t include all texts in Woocommerce translation from default file. Please check woocommerce.pot in the directory wp-content/plugins/woocommerce/i18n/languages and you’ll find “Categories:” text there which is missing in your translation file woocommerce-lt_LT.po. Please update it.

    3. As I see “Return to Shop”, “Show full details” texts aren’t translated in lt_LT.po file in wp-content/themes/classico/languages directory.
    “No products were found” is in the file wp-content/themes/classico/woocommerce/loop/no-products-found.php
    You can translate “Check this out” in the file wp-content/themes/classico/framework/shortcodes.php (line 636).
    “I wanted you to see this site” is Wishlist text and can be translated in their file wp-content/plugins/yith-woocommerce-wishlist/templates/share.php (line 40).

    We recommend to make all changes in a child theme http://codex.wordpress.org/Child_Themes to prevent losing modifications after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 11:25

    Hello,

    I’ve checked your site in Firefox and current language is highlighted with white color:
    http://storage2.static.itmages.com/i/15/0730/h_1438251838_4035860_e0c6f82e47.png

    Is your browser updated to the latest version?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 10:44

    Hello,

    Unfortunately this option wasn’t added in the latest theme update. We’ll forward your query to our developers again.
    Perhaps they will implement such feature in the next release.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 10:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 10:35

    Hello,

    We can’t access your site files via FTP getting this error:
    Response: 550 PWD: No such file or directory
    Error: Failed to retrieve directory listing

    Please give us permissions to view all files.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 09:21

    Hello,

    I’ve added this code in custom.css file:

    @media (max-width: 480px){
    .page-content > .row-fluid {
        display: block;
    }
    .sidebar_header2, .sidebar_header1 {
       display: none !important;
    }
    .header2 .shopping-cart-widget {
        vertical-align: middle !important;
        width: 320px !important;
        display: table-cell !important;
        float: none !important;
        position: relative !important;
       top: -20px !important;
       left: 30px;
    }}

    Please check your site on mobile now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 08:58

    Hello,

    We’ve checked your site with default WordPress theme and the same issue persists there too.
    You need contact Woocommerce support concerning this problem.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 08:52

    Hello,

    Please refer to Ess. Grid documentation:
    http://www.themepunch.com/faq/hyperlinking-options/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 30, 2015 at 08:51

    Hello,

    As I mentioned before this issue persists not only with our theme, but with default WordPress theme too. So we recommend you to visit WordPress forums as their specialists may advise you some solution.

    Regards,
    Eva Kemp.

  • 1 2 3 424 425 426 1,045 1,046 1,047
    Viewing 12,750 results - 12,721 through 12,750 (of 31,382 total)
Viewing 30 posts - 12,721 through 12,750 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.